About
RAKESH AGRAWAL
I am Senior Director of Product at Audible.
I have been designing and marketing Internet services since 1993. I have worked at Tellme, AOL Search, uReach Technologies, washingtonpost.com and startribune.com.
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Recent Posts
- Rakesh’s travel secrets for the holidays, 2024 edition
- Airbnb’s changes don’t go far enough
- Rakesh’s travel secrets for the holidays, 2023 edition
- Thoughts on living and dying
- A finance guide for millionaires and billionaires
- Rakesh’s travel secrets for your holiday travel
- Lobsterclass – free classes on product management
- Getting down to numbers: quantitative research
- Pricing the COVID-19 vaccine
- Favorite things, day 1: podcasts
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Daily Archives: May 4, 2009
A wow experience from United Airlines. Wow.
It’s rare these days that a company impresses with customer service. It’s even rarer when that company is an airline, especially an American airline. That’s the experience I had last week when I was flying home from New Orleans on … Continue reading
Posted in airlines, customer service, travel
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