About
RAKESH AGRAWAL
I am Senior Director of Product at Audible.
I have been designing and marketing Internet services since 1993. I have worked at Tellme, AOL Search, uReach Technologies, washingtonpost.com and startribune.com.
On Twitter
- No Utah skiing for me this year. https://t.co/Fy0ttEpoq5 1 hour ago
- TSA being sane, I wouldn’t bet on. All evidence is to the contrary. I hope that enhanced cleaning (3 and 4) stick a… twitter.com/i/web/status/1… 6 hours ago
- When baseball returns, how will we know of the @Marlins stadium is empty because of covid capacity restrictions or… twitter.com/i/web/status/1… 21 hours ago
- This is going to be a loss for business travelers from South Bay. Assuming, of course, that there will be business… twitter.com/i/web/status/1… 1 day ago
- This could be a great year to visit Alaska. I hate going into small towns and finding their population doubled by c… twitter.com/i/web/status/1… 1 day ago
Contact
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Recent Posts
- Lobsterclass – free classes on product management
- Getting down to numbers: quantitative research
- Pricing the COVID-19 vaccine
- Favorite things, day 1: podcasts
- Rakesh’s travel secrets for your holiday travels
- Favorite things, day 2: credit cards
- Favorite things, day 3: Hawaii
- Favorite things, day 4: TiVo
- Favorite things, day 5: Alaska Airlines
- Favorite things, day 6: First Republic
Top Posts
March 2021 M T W T F S S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Meta
Pages
Category Archives: travel
Rakesh’s travel secrets for your holiday travels
Having flown more than two million miles, including more than 45,000 in the past month, Over the years, I’ve developed strategies for coping with the hassles of air travel. I hope you don’t need any of them on your holiday … Continue reading
Posted in airlines, rocky's travel, travel, Uncategorized
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Favorite things, day 2: credit cards
There are many reasons I love credit cards. As a payments nerd, I marvel that I can be on the far side of the world, tap a card and walk away with things I want. As a marketing nerd, I … Continue reading
Posted in favorite things, travel
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Favorite things, day 3: Hawaii
(All photos taken by me; message me for licensing.) Sun, sand, beach, surf, ancient cultures, outdoors — there’s so much to love about Hawaii. An archipelago of 8 primary islands, it offers a great break far away from most things. … Continue reading
Posted in favorite things, travel, Uncategorized
Tagged hawaii
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Favorite things, day 5: Alaska Airlines
What’s not to like about an airline that more or less runs like the good old days of air travel? Courteous staff, clean planes, great terminal facilities at San Francisco and Seattle, where I travel the most. Their social media … Continue reading
Posted in favorite things, travel, Uncategorized
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Favorite hotels from around the world
Here’s a list of my favorites. St Regis Vommuli Resort This is in a class by itself. St Regis New York St Regis Princeville, Kauai (now the Princeville Resort) St Regis Dubai (now the LXR Habtoor Palace) St Regis Deer … Continue reading
Posted in travel
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How customer service should be done
Last week I was skiing in Deer Valley when Groupon’s terrible earnings came out. While I was skiing, I got an email from CNBC asking if I could come on air to talk about them. We tried to get me … Continue reading
Posted in customer service, travel
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Short-term, transactional thinking in a social media world
I woke up this morning to find a bill under my door for a $7.60 bottle of water, courtesy of the Palace Hotel in San Francisco. Apparently the bottle of water next to the bathroom sink wasn’t free. There wasn’t … Continue reading
Posted in strategy, travel
2 Comments
Up In The Air
The airline industry is one of the most volatile out there. I’ve had a chance to experience many of the ups and downs of the industry on a variety of U.S. and foreign carriers. U.S. carriers Alaska American Cape Air … Continue reading
Posted in travel
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Asking meaningless questions: CBS’ faulty poll on TSA screening
In defending its actions in screening passengers, the TSA continually points to a CBS News Poll which claims that 80% of Americans support the scan. What does that really mean? Let’s take a look at the actual question that was … Continue reading
Posted in metrics, research, travel
3 Comments
Favorite airports from around the world
I’ve been doing a lot of travel the last few years and have gone through a lot of airports. There are huge variations in quality from airport to airport and even within terminals of the same airport. A few stand … Continue reading
Posted in airlines, travel
11 Comments