About
RAKESH AGRAWAL
I am Senior Director of Product at Audible.
I have been designing and marketing Internet services since 1993. I have worked at Tellme, AOL Search, uReach Technologies, washingtonpost.com and startribune.com.
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Category Archives: groupon
The SEC should have Groupon start over on its S-1
I’ve spent much of the last two days dissecting the second amendment to the Groupon S-1. I was hoping to post my complete thoughts tonight, but I’ve seen so much shoddy reporting on this S-1 that I want to make … Continue reading
Posted in groupon
6 Comments
Groupon’s new S-1 shows even more cause for worry
A few initial thoughts on the Groupon S-1. I will have an updated post later tonight. The key takeaway from Groupon’s amended S-1 is that the company’s best days in terms of revenue growth are behind it. Groupon has been … Continue reading
Posted in groupon
3 Comments
Groupon’s other funny numbers
It seems Groupon might be dumping Adjusted CSOI, its much ridiculed accounting metric that I frequently describe as “the best possible way to view our business if you ignore all the things that make our business look terrible.” Although CSOI … Continue reading
Posted in groupon
14 Comments
Selling value, not price
I had an interesting Twitter exchange this morning with Milk and Honey Spa in Austin, who recently started following me. Have you run a Groupon or daily deal? No. The economics have never worked out and risk to brand has been … Continue reading
Posted in groupon, marketing
2 Comments
My great Groupon customer service experience
In early May, I bought a Groupon for Robb’s Really Good Food. It’s a food cart in Portland, Ore. Before I got a chance to use it, Robb sold his food cart. (He plans to open a new one.) I … Continue reading
Posted in groupon
15 Comments
Virgin America knows how to make daily deals work
I admit it. I am in the bag for Virgin America. I have been since before they took off. (Literally.) I once live tweeted a flight to San Diego using their in-flight WiFi. Savvy travelers will recognize that the picture … Continue reading
Posted in advertising, airlines, groupon, local search
4 Comments
Revised Groupon merchant agreement
Here is a sample merchant agreement that I received. This one is from January 2011. Merchant Agreement Date of Agreement: 1/XX/2011 Merchant Name(herein referred to as “Merchant”): This “Merchant Agreement” or “Agreement”, effective as of the above date (“Effective Date”), … Continue reading
Posted in groupon
10 Comments
Shop Talk: A conversation with a Groupon merchant
I apologize for the poor audio quality in the video. Yes, I know I should have put a mic on her, but this was shot with a point-and-shoot digital camera without an external mic jack. The TechCrunch story has biggest … Continue reading
Posted in groupon
19 Comments
A look at Groupon’s extremely lopsided merchant agreement
See the Groupon, LivingSocial and daily deals merchant FAQ. Last night I posted a Groupon merchant contract I received. When reading this analysis, please keep in mind that I am not a lawyer and this is not legal advice. It’s simply … Continue reading
Posted in groupon
62 Comments
How daily deal companies could improve the merchant experience — and why they won’t
There are a number of ways that daily deal companies could improve the economics for merchants. Limit the number of deals people can buy in a set period of time. This would discourage deal habituation. (Of course, this isn’t in … Continue reading
Posted in groupon, livingsocial
21 Comments