About
RAKESH AGRAWAL
I am Senior Director of Product at Audible.
I have been designing and marketing Internet services since 1993. I have worked at Tellme, AOL Search, uReach Technologies, washingtonpost.com and startribune.com.
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Recent Posts
- Rakesh’s travel secrets for the holidays, 2024 edition
- Airbnb’s changes don’t go far enough
- Rakesh’s travel secrets for the holidays, 2023 edition
- Thoughts on living and dying
- A finance guide for millionaires and billionaires
- Rakesh’s travel secrets for your holiday travel
- Lobsterclass – free classes on product management
- Getting down to numbers: quantitative research
- Pricing the COVID-19 vaccine
- Favorite things, day 1: podcasts
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Daily Archives: April 26, 2013
A few thoughts on customer service
As a product guy, I’m always looking to improve products and experiences. Much of my thinking is driven based on more than a decade of creating online products and focusing on the integrated product experience. This includes brand, marketing, sales, … Continue reading
Posted in customer service
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