About
RAKESH AGRAWAL
I am Senior Director of Product at Audible.
I have been designing and marketing Internet services since 1993. I have worked at Tellme, AOL Search, uReach Technologies, washingtonpost.com and startribune.com.
On Twitter
- How are republicans and right-wing economists explaining that people didn’t jump back into the labor force after PUA ended? 1 hour ago
- OH in healdsburg: - we add a 19% surcharge; but it isn’t a tip - we have natural spring water from Wisconsin. 2 hours ago
- Did Apple move to fulfillment by amazon? https://t.co/a9u4pddZ2a 6 hours ago
- Tips on things to do/see/eat in 2.5 days in Dubrovnik? 1 day ago
- Here are some of my favorite questions to ask PMs. (Either candidates or people on your team who you want to challe… twitter.com/i/web/status/1… 1 day ago
Contact
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Recent Posts
- Lobsterclass – free classes on product management
- Getting down to numbers: quantitative research
- Pricing the COVID-19 vaccine
- Favorite things, day 1: podcasts
- Rakesh’s travel secrets for your holiday travels
- Favorite things, day 2: credit cards
- Favorite things, day 3: Hawaii
- Favorite things, day 4: TiVo
- Favorite things, day 5: Alaska Airlines
- Favorite things, day 6: First Republic
Top Posts
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Monthly Archives: March 2013
How I choose what I write about
I’ve done a lot of writing over the last two years and it has spanned quite a few topics. Some of it may seem kind of random; that reflects my diverse interests. But there are a few themes that I’m … Continue reading
Posted in Uncategorized
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How customer service should be done
Last week I was skiing in Deer Valley when Groupon’s terrible earnings came out. While I was skiing, I got an email from CNBC asking if I could come on air to talk about them. We tried to get me … Continue reading
Posted in customer service, travel
Comments Off on How customer service should be done
