About
RAKESH AGRAWAL
I am Senior Director of Product at Audible.
I have been designing and marketing Internet services since 1993. I have worked at Tellme, AOL Search, uReach Technologies, washingtonpost.com and startribune.com.
On Twitter
- Most popular outlier brands in each state. (Not top registrations.) Nevada, Texas and Florida are obsessed with La… twitter.com/i/web/status/1… 8 hours ago
- $300,000 for a Cadillac? Really? They need to do what VW does with Lamborghini. wsj.com/articles/cadil… 10 hours ago
- Who is/was the bigger prick? 11 hours ago
- Don’t capture the data. If you don’t record it, you can’t turn it over. Drop sensitive locations and searches. Th… twitter.com/i/web/status/1… 11 hours ago
- Periodically I Google “Clarence Thomas age.” I’m always disappointed. 12 hours ago
Contact
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Recent Posts
- A finance guide for millionaires and billionaires
- Rakesh’s travel secrets for your holiday travel
- Lobsterclass – free classes on product management
- Getting down to numbers: quantitative research
- Pricing the COVID-19 vaccine
- Favorite things, day 1: podcasts
- Rakesh’s travel secrets for your holiday travels
- Favorite things, day 2: credit cards
- Favorite things, day 3: Hawaii
- TiVo remains king of TV
Top Posts
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Pages
Monthly Archives: March 2013
How I choose what I write about
I’ve done a lot of writing over the last two years and it has spanned quite a few topics. Some of it may seem kind of random; that reflects my diverse interests. But there are a few themes that I’m … Continue reading
Posted in Uncategorized
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How customer service should be done
Last week I was skiing in Deer Valley when Groupon’s terrible earnings came out. While I was skiing, I got an email from CNBC asking if I could come on air to talk about them. We tried to get me … Continue reading
Posted in customer service, travel
Comments Off on How customer service should be done