About
RAKESH AGRAWAL
I am Senior Director of Product at Audible.
I have been designing and marketing Internet services since 1993. I have worked at Tellme, AOL Search, uReach Technologies, washingtonpost.com and startribune.com.
On Twitter
- Simplifying. What’s in my wallet, COVID edition. Using the time to think about what I really need. Bye, bye, Citi P… twitter.com/i/web/status/1… 9 hours ago
- Trailhead https://t.co/6GbnQceenN 9 hours ago
- There are 11 weeks between Nov 3 and Jan 20. 10 hours ago
- Is Twitter finally starting to curate trending topics? These results are too good to have been curated by an algori… twitter.com/i/web/status/1… 10 hours ago
- I don't know how in 2020 (or even 2010) you design an app where you don't page search queries. When a user clicks "… twitter.com/i/web/status/1… 11 hours ago
Contact
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Recent Posts
- Lobsterclass – free classes on product management
- Getting down to numbers: quantitative research
- Pricing the COVID-19 vaccine
- Favorite things, day 1: podcasts
- Rakesh’s travel secrets for your holiday travels
- Favorite things, day 2: credit cards
- Favorite things, day 3: Hawaii
- Favorite things, day 4: TiVo
- Favorite things, day 5: Alaska Airlines
- Favorite things, day 6: First Republic
Top Posts
Meta
Pages
Monthly Archives: March 2013
How I choose what I write about
I’ve done a lot of writing over the last two years and it has spanned quite a few topics. Some of it may seem kind of random; that reflects my diverse interests. But there are a few themes that I’m … Continue reading
Posted in Uncategorized
How customer service should be done
Last week I was skiing in Deer Valley when Groupon’s terrible earnings came out. While I was skiing, I got an email from CNBC asking if I could come on air to talk about them. We tried to get me … Continue reading
Posted in customer service, travel
