I am the CEO of redesignmobile.
I frequently write for VentureBeat. I also talk about technology on Bloomberg TV and CNBC. I have also written for TechCrunch and GigaOm.
I have special expertise in small business, social networking and mobile payments.
I am probably best known for my critique of Groupon and the daily deals space.
- With Google's carousel, $YELP 10 years of SEO, local directory sites, local reviews... good luck to $GRPN ranking on first screen. 1 hour ago
- Groupon spams Google with 7 million pointless Web pages. tcrn.ch/ZGpaHr $GRPN 1 hour ago
- As WhatsApp showed, you have to think very differently to tackle ROW. 1 hour ago
- I, not @rakeshagrawal, talk about products for the next billion smartphone users. marketplace.org/topics/tech/ma… 1 hour ago
- Among @citi @AmericanExpress and @chase, chase is the only one that requires 2FA for adding card to Apple Pay. 1 day ago
- Why I’m joining PayPal March 11, 2014
- How Google+ can win over parents and grandparents from Facebook February 19, 2014
- The best transportation option in San Francisco might be one you’ve never heard of February 19, 2014
- In my first dine-and-dash experience with OpenTable, even the server was onboard with it February 12, 2014
- Why I love Twitter — and why that might not matter February 6, 2014
- Google could still win social — by redefining what social means February 5, 2014
- Facebook is 10. So why is it acting like it’s 80? February 5, 2014
- What UberX’s new lower pricing means for the transportation market January 11, 2014
- Two pictures that illustrate 12 years of change in technology (and the increasing irrelevance of CES) January 10, 2014
- Evernote’s Phil Libin shows how to do startup PR the right way January 9, 2014
- Why does Tina Fey not use the magnetic strip in her American Express commercials?
- How did Square lose the Apple Pay and Twitter partnerships while Stripe won?
- Is it possible for Square to lower the rate to 1.75% and compete with Amazon?
- Why is Square a popular choice for food trucks in San Francisco?
- Is it true, as Fast Company wrote recently, that Square is "no longer the high-flying startup it once was" (August 2014)?
- Bought a smart watch in the past 90 days on an AmEx or Discover? Don’t want it? Get your money back
- The death of nuance: Komen, ALS and Uber
- PR tip: Don’t use a celebrity’s death to pitch your company
- You have a friend who is depressed? Here’s what to do
- The smartest question I was asked by an entrepreneur and team member
- Why I retweet racist assholes
- Social media and the new world of work — my take
- Batkid, San Francisco and my brother’s experience with the Make-A-Wish foundation
- Why I’m joining OLO’s advisory board
- A few thoughts on customer service
- A sample Groupon merchant agreement
- Groupon, LivingSocial and daily deals - merchant FAQ
- LivingSocial merchant agreement
- A look at Groupon's extremely lopsided merchant agreement
- Best practices for businesses considering Groupon, LivingSocial or Google Offers
- Revised Groupon merchant agreement
- Because manholes are round
- Answers from the Insurance Information Institute on Airbnb
- Yelp advertiser agreement
- Communicating amongst friends: how technology changes human relationships
Monthly Archives: April 2007
This is a half Earth Day/half bad marketing rant. If you’re running a conference and want to give out T-shirts, make the designs something people will want to wear. I’m talking to you, Search Engine Strategies. Your T-shirt is so … Continue reading
Every week, I get an email from United Airlines telling me about their e-fares for the coming weekend. Almost every week, I ignore this email because the information isn’t relevant to me. This week’s email includes fares from Burbank to … Continue reading
I got an unpleasant surprise today – an avalanche of spam in 90 minutes. And technically, I was the one sending it. Or at least that’s what the mailservers thought. Our current email system was created in a time when … Continue reading
I added a video clip from The Simpsons to the Marge Simpson discovers Google post. It’s also below. Enjoy.
The American Institute of Architects has a compilation of 150 structures as part of the online exhibit America’s Favorite Architecture. As with any such “top” list, there’s bound to be disagreement, but the site is worth exploring. The list is … Continue reading
Today’s Wall Street Journal has a story on the hassles of buying online and picking up in store (subscription required). The story includes experiences where the item isn’t available, orders are canceled and other inconveniences. It fairly accurately reflects my … Continue reading