Bad user interface design at Dulles

Bad user interface design

If the city you’re going to begins with P-Z, move the giant stocking out of the way.

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About Rakesh Agrawal

Rakesh Agrawal is Senior Director of product at Amazon (Audible). Previously, he launched local and mobile products for Microsoft and AOL. He tweets at @rakeshlobster.
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4 Responses to Bad user interface design at Dulles

  1. Doris says:

    More interesting, I think, is the column of missing TV screens. IAD isn’t the first airport where I’ve noticed this, and I wonder if it’s because of fewer destinations in general or maybe they’re upgrading the departure/arrival system?

  2. Maybe the LCD screens that they’re switching to are higher resolution and can fit more cities on a screen?

  3. Pingback: Bad UX at Sea-Tac airport « reDesign

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