I am the CEO of redesignmobile.
I frequently write for VentureBeat. I also talk about technology on Bloomberg TV and CNBC. I have also written for TechCrunch and GigaOm.
I have special expertise in small business, social networking and mobile payments.
I am probably best known for my critique of Groupon and the daily deals space.
- ATM transaction fee in Santiago: $8.20. 4 hours ago
- #ux how could uber improve this interface? http://t.co/XGusy98Nhj 10 hours ago
- Trying to buy a SIM in Santiago as a Spanish-challenged American. Sales guy pulls up Google Translate on his phone. 14 hours ago
- Watch an Entire Flight Sing ‘Happy Birthday’ to Disabled Little Girl | Mediaite mediaite.com/online/watch-a… via @garyleff 1 day ago
- A stay-at-home parent on the upsides (and challenges) of distributed work | redesign | mobile redesignmobile.com/2015/04/29/don… 1 day ago
- Tesla didn’t invent home energy storage, has many competitors May 7, 2015
- Gree’s Andrew Sheppard: ‘The notion of “customer” has changed’ in the international age May 7, 2015
- Peter Phillips promises Marvel won’t ‘brand slap’ … for the most part May 7, 2015
- Jamil Moledina gives us a glimpse into the Google Play of 2020 May 7, 2015
- ‘Build, Measure, Learn’ doesn’t mean throwing things against the wall to see if they stick May 7, 2015
- GitHub’s Atom text editor picks up 750K downloads in its first year, with 300K monthly users May 7, 2015
- State Department official blasts Hillary Clinton’s private email system as ‘not acceptable’ May 7, 2015
- Elon Musk is fine with Apple entering the car business — more engineers for Tesla to poach May 6, 2015
- Unity chief John Riccitiello on clash of big ideas: ‘Sony f***ing nailed it, and they deserve the victory’ May 6, 2015
- Activision’s digital revenues set a new company record in the first quarter May 6, 2015
- Why does Tina Fey not use the magnetic strip in her American Express commercials?
- How did Square lose the Apple Pay and Twitter partnerships while Stripe won?
- Is it possible for Square to lower the rate to 1.75% and compete with Amazon?
- Why is Square a popular choice for food trucks in San Francisco?
- Is it true, as Fast Company wrote recently, that Square is "no longer the high-flying startup it once was" (August 2014)?
- Thoughts on service startups
- My genius product/service list
- My genius list
- A few New Year’s changes to the @rakeshlobster twitter feed
- Bought a smart watch in the past 90 days on an AmEx or Discover? Don’t want it? Get your money back
- PR tip: Don’t use a celebrity’s death to pitch your company
- You have a friend who is depressed? Here’s what to do
- The smartest question I was asked by an entrepreneur and team member
- Why I retweet racist assholes
- Social media and the new world of work — my take
- A look at Groupon's extremely lopsided merchant agreement
- A sample Groupon merchant agreement
- Because manholes are round
- Groupon, LivingSocial and daily deals - merchant FAQ
- Groupon, LivingSocial and daily deals – consumer FAQ
- Shop Talk: A conversation with a Groupon merchant
- LivingSocial merchant agreement
- Revised Groupon merchant agreement
- Yelp advertiser agreement
- A wow experience from United Airlines. Wow.
Monthly Archives: August 2007
It’s not even Labor Day and my local Costco already has Christmas merchandise out, complete with “Santa Claus is Coming to Town” playing nearby. Only 116 shopping days left!
Yesterday, I wrote about how The New York Times is having to look at handling corrections in an era where their archives are becoming increasing accessible to search engines. I decided to take a closer look at how the Times … Continue reading
The New York Times public editor writes this week about an increasing problem: incorrect information from the Times that lives forever in search engines. The Times has started surfacing its archived content in a way that search engines can crawl. … Continue reading
After leaving AOL, I decided to get some personal cards printed. Instead of going the conventional route, I went with Moo. It’s a great little company out of the UK that lets you print cards with full-color pictures on the … Continue reading
I find that increasingly companies are asking me to answer surveys after speaking to their call center agents. Whether it’s a credit card company, insurance company or travel provider, they want to know how satisfied I am. Many times, I … Continue reading
The Times reports today that the percentage of homes with cell phones and no landline now exceeds the percentage of homes that have a landline and no cell phones. It’s been about four years since I paid a landline phone … Continue reading