About
RAKESH AGRAWAL
I am Senior Director of Product at Audible.
I have been designing and marketing Internet services since 1993. I have worked at Tellme, AOL Search, uReach Technologies, washingtonpost.com and startribune.com.
On Twitter
- #CX A level of customer care you rarely see: reminding customers that they have unused credit. Part of the gift c… twitter.com/i/web/status/1… 31 minutes ago
- "Historically it’s always been true that some people absolutely can make money on the back of speculative manias, a… twitter.com/i/web/status/1… 56 minutes ago
- It’s #GivingTuesday. Read @hunterwalk guide to philanthropy. hunterwalk.medium.com/a-tech-million… Also read my expansion on it… twitter.com/i/web/status/1… 2 hours ago
- RT @scottbelsky: shall we call this the logic party? got my vote 2 hours ago
- My - not a lawyer - read of the law is that @annemilgram can reclassify marijuana and that would legalize it. Is th… twitter.com/i/web/status/1… 2 hours ago
Contact
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Recent Posts
- A finance guide for millionaires and billionaires
- Rakesh’s travel secrets for your holiday travel
- Lobsterclass – free classes on product management
- Getting down to numbers: quantitative research
- Pricing the COVID-19 vaccine
- Favorite things, day 1: podcasts
- Rakesh’s travel secrets for your holiday travels
- Favorite things, day 2: credit cards
- Favorite things, day 3: Hawaii
- Favorite things, day 4: TiVo
Top Posts
- A finance guide for millionaires and billionaires
- About Rakesh Agrawal
- The experience is the product
- Rakesh’s travel secrets for your holiday travel
- How not to design an ATM
- A look at Groupon's extremely lopsided merchant agreement
- Why Netflix's split won't help with its real problems
- Favorite things, day 3: Hawaii
- My technology adoption history
- Gimme my money: remaking the ATM to get you cash faster
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Category Archives: Uncategorized
Rakesh’s travel secrets for your holiday travel
Having flown more than two million butt-in-seat miles over the years, I’ve developed strategies for coping with the hassles of air travel. Holiday air travel is a challenge all years. In the time of COVID, it’s even more challenging and … Continue reading
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Favorite things, day 1: podcasts
Podcasts make me smarter. It’s that simple. There is so much great information from so many smart people out there, on any topic you can think of. My favorite podcasts are from experts who know what they’re talking about. Even … Continue reading
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Rakesh’s travel secrets for your holiday travels
Having flown more than two million miles, including more than 45,000 in the past month, Over the years, I’ve developed strategies for coping with the hassles of air travel. I hope you don’t need any of them on your holiday … Continue reading
Posted in airlines, rocky's travel, travel, Uncategorized
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Favorite things, day 3: Hawaii
(All photos taken by me; message me for licensing.) Sun, sand, beach, surf, ancient cultures, outdoors — there’s so much to love about Hawaii. An archipelago of 8 primary islands, it offers a great break far away from most things. … Continue reading
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Favorite things, day 4: TiVo
For the days leading up to Christmas, I’m counting down a few of my favorite things. These are not in priority order. The closest thing there is to an order is least surprising to most surprising. TiVo has a special on their … Continue reading
Posted in favorite things, television, tivo, Uncategorized, video
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Favorite things, day 5: Alaska Airlines
What’s not to like about an airline that more or less runs like the good old days of air travel? Courteous staff, clean planes, great terminal facilities at San Francisco and Seattle, where I travel the most. Their social media … Continue reading
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Favorite things, day 6: First Republic
I had somehow left my card in Hong Kong and was on my way to Zimbabwe. ATMs are common, but few businesses take credit cards. So I needed cash. I emailed by banker and she offered a couple of options. … Continue reading
Posted in banks, favorite things, personal finance, Uncategorized
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Let’s not call Goldman Sachs evil (yet, and for this potential infraction)
Goldman Sachs is the company everyone loves to hate. I’m among them. They perpetuated the financial crisis by creating financial instruments no one understood; they bet against their own customers; they benefited enormously from a government bailout; they will continue … Continue reading
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5 things Andrew Yang must do for the next debate
As a lifetime product guy, I pay attention to substance, style and marketing. Yang has the first one nailed. He’s talking about two issues that will make or break the country and the world in the next decade: income inequality … Continue reading
Posted in politics, strategy, Uncategorized
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My personal environmental footprint
It’s a trend in corporations (at least those outside the extraction industries) to do a self analysis on your environmental effects. I wanted to think deeply about mine. I recently mailed a mercury thermometer to a friend where she has … Continue reading
Posted in environment, personal, Uncategorized
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Rakesh Agrawal's blog 