About
RAKESH AGRAWAL
I am Senior Director of Product at Audible.
I have been designing and marketing Internet services since 1993. I have worked at Tellme, AOL Search, uReach Technologies, washingtonpost.com and startribune.com.
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- Rakesh’s travel secrets for the holidays, 2024 edition
- Airbnb’s changes don’t go far enough
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- Getting down to numbers: quantitative research
- Pricing the COVID-19 vaccine
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Category Archives: spam
Facing Facebook spam
One of the things I love about Facebook is that I don’t get any spam through the system. Sure, I get some friend requests from people I don’t really know and periodically get asked if I want to become a … Continue reading
The dumbest application you can’t live without
Email. I use it everyday and I mostly hate it. We’re stuck with a system that was designed decades ago in the kumbaya days of the Internet when most people who were connected to the Internet meant well and getting … Continue reading
Posted in email, spam
3 Comments
Fighting spam with picture e-mail ID
It’s time to turn the daily fight with spam on its head. Mail services should try to identify the mail I should pay attention to, instead of trying to just identify the junk. One way to do this is to … Continue reading
Posted in aol, email, google, spam
2 Comments
1309 spam messages in 90 minutes
I got an unpleasant surprise today – an avalanche of spam in 90 minutes. And technically, I was the one sending it. Or at least that’s what the mailservers thought. Our current email system was created in a time when … Continue reading
Please don’t send to a friend
One of the key ways I get around the spam scourge is to use a separate email address for close friends, family and important business contacts. I don’t use this address for anything else. As a result, the people closest … Continue reading
Spams, scams and search
During the last two weeks, I spent much of my time in focus groups on search. While I can’t talk about the concepts we were testing, one thing that struck me was the degree to which people viewed all of … Continue reading
Show me the good stuff
When I check my email, I scan the list of new messages for names of people I know. This is something that machines can do much faster and better. With the volume of spam and bulk mail these days, some … Continue reading
Posted in email, spam, web 2.0
3 Comments