About
RAKESH AGRAWAL
I am Senior Director of Product at Audible.
I have been designing and marketing Internet services since 1993. I have worked at Tellme, AOL Search, uReach Technologies, washingtonpost.com and startribune.com.
On Twitter
- Most and UGC will turn to crap. Spammers and bots have much greater incentive than humans. Quora used to be fantast… twitter.com/i/web/status/1… 4 hours ago
- It’s quite stupid how @DevinNunes has Streisanded @DevinCow. See also: Geffen and his beach; Khosla and St Martin’s Beach. 4 hours ago
- Among the studios, only Disney (esp with Fox acquisition) has the clout to make this work. And they use that clout… twitter.com/i/web/status/1… 5 hours ago
- Also, as much as I complain that twitter typedown is a heaping pile of cow dung, I love that @devincow comes ahead… twitter.com/i/web/status/1… 5 hours ago
- The only kangaroo in this court is @DevinNunes which is funny, because he has a cow. @DevinCow 5 hours ago
Contact
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Recent Posts
- Let’s not call Goldman Sachs evil (yet, and for this potential infraction)
- 5 things Andrew Yang must do for the next debate
- My personal environmental footprint
- FAANG + Microsoft market matrix
- Thoughts on this week’s suicides and how you can help
- Autonomous vehicles are going to affect a lot of jobs
- How technology chips away at jobs
- How to turn on the innovation light bulb
- Autonomous vehicles are going to change the world in more ways than you know
- Protected: Personal post
Top Posts
- A sample Groupon merchant agreement
- Because manholes are round
- A look at Groupon's extremely lopsided merchant agreement
- The experience is the product
- How not to design an ATM
- Revised Groupon merchant agreement
- Text to self: buy milk
- Let's not call Goldman Sachs evil (yet, and for this potential infraction)
- Gimme my money: remaking the ATM to get you cash faster
- Bought a smart watch in the past 90 days on an AmEx or Discover? Don't want it? Get your money back
Meta
Pages
Category Archives: research
Innovating with market research
One of the things that people often ask me is how does someone goes about creating innovative product concepts. What are the research methods and tools to use? One of the most powerful tools is just watching what customers do … Continue reading
Asking meaningless questions: CBS’ faulty poll on TSA screening
In defending its actions in screening passengers, the TSA continually points to a CBS News Poll which claims that 80% of Americans support the scan. What does that really mean? Let’s take a look at the actual question that was … Continue reading
Posted in metrics, research, travel
3 Comments
Googling all the news that’s fit to correct
The New York Times public editor writes this week about an increasing problem: incorrect information from the Times that lives forever in search engines. The Times has started surfacing its archived content in a way that search engines can crawl. … Continue reading
Posted in journalism, media, newspapers, research, search
1 Comment
Spams, scams and search
During the last two weeks, I spent much of my time in focus groups on search. While I can’t talk about the concepts we were testing, one thing that struck me was the degree to which people viewed all of … Continue reading
Focus groups – the view from the other side of the glass
I’m spending most of this week watching focus groups. It’s one of my favorite parts of my job. It’s a chance to see how real people react to the products that we create. I get to hear from people who … Continue reading
Bad incentives lead to bad results
I got an email from United Airlines yesterday announcing a closed beta test of a new version of United.com with enhanced booking, Mileage Plus account information and better award travel booking. (Which is sorely needed.) United offered a carrot of … Continue reading
