Keep the telemarketers away with AIM Phoneline

One of my favorite AOL products is the quietly launched AIM Phoneline.

With AIM Phoneline, you get a phone number that goes to a voicemail box. When someone calls the number and leaves a message it gets recorded as an MP3 file and sent to you via email. I give the AIM Phoneline number to banks, credit card companies and others that might potentially have a legitimate reason to reach me, but more often than not would just use the number to annoy me.

Their telemarketing autodialers will get my voicemail and hang up. On the off chance they have a question and need to reach me, I’ll get the voicemail.

The basic AIM Phoneline is a real deal – free.  The one thing I wish they’d change is to let you send the voicemail to any email account; currently voicemails go to the AIM Mail account associated with the AIM Phoneline screenname. Although AIM Mail is a great product, it means another mailbox to check for non-AIM Mail users who want to use AIM Phoneline.


About Rakesh Agrawal

Rakesh Agrawal is Senior Director of product at Amazon (Audible). Previously, he launched local and mobile products for Microsoft and AOL. He tweets at @rakeshlobster.
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5 Responses to Keep the telemarketers away with AIM Phoneline

  1. Shane says:

    You can send your voicemails to a second email address. From the dashboard page, go to Settings, Voicemail, E-mail Notification.

    You can also have it send alerts to your mobile phone. Same page.

    If you’re online using AIM Triton, you can listen to the voicemail while it’s being left. And even answer the call in the middle of the person leaving the voicemail.

  2. I saw this option added shortly after I wrote the post, but haven’t been able to get it to work. (I verified the email address, as requested.)

  3. Shane says:

    Whoops. The ability to send to a second voicemail address is only available if you sign up for the Unlimited account.

    If I didn’t have an Unlimited account and wasn’t a regular user of the AIM mailbox, I’d probably set up the Mobile Alerts so I only checked the AIM mailbox or the Dashboard page when I have a voicemail to listen to.

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