I am the CEO of redesignmobile.
I frequently write for VentureBeat. I also talk about technology on Bloomberg TV and CNBC. I have also written for TechCrunch and GigaOm.
I have special expertise in small business, social networking and mobile payments.
I am probably best known for my critique of Groupon and the daily deals space.
- Used Apple Pay to pay at Apple Store. Great experience. Receipt to my phone. I bought an AirPort. This wireless thing may catch on. 2 hours ago
- This is customer service: some hidden perks at American Express linkedin.com/today/post/art… @leslieberland @edgilligan 1 day ago
- Woohoo! The SFO @AmericanExpress Centurion lounge opens next week. The one in Vegas is fantastic -- way better than U.S. airline lounges. 1 day ago
- RT @nhglass: Wow. "70% of restaurant operators said they planned to invest in [an app] in 2014." Come and get it! @Olo http://t.co/5iS7Tg7z… 1 day ago
- Free $20 for signing up for Softcard. gosoftcard.com/offers/addacar… Funny, Apple got a million signups in 3 days w/no carrot. 1 day ago
- Why I’m joining PayPal March 11, 2014
- How Google+ can win over parents and grandparents from Facebook February 19, 2014
- The best transportation option in San Francisco might be one you’ve never heard of February 19, 2014
- In my first dine-and-dash experience with OpenTable, even the server was onboard with it February 12, 2014
- Why I love Twitter — and why that might not matter February 6, 2014
- Google could still win social — by redefining what social means February 5, 2014
- Facebook is 10. So why is it acting like it’s 80? February 5, 2014
- What UberX’s new lower pricing means for the transportation market January 11, 2014
- Two pictures that illustrate 12 years of change in technology (and the increasing irrelevance of CES) January 10, 2014
- Evernote’s Phil Libin shows how to do startup PR the right way January 9, 2014
- Why does Tina Fey not use the magnetic strip in her American Express commercials?
- How did Square lose the Apple Pay and Twitter partnerships while Stripe won?
- Is it possible for Square to lower the rate to 1.75% and compete with Amazon?
- Why is Square a popular choice for food trucks in San Francisco?
- Is it true, as Fast Company wrote recently, that Square is "no longer the high-flying startup it once was" (August 2014)?
- Bought a smart watch in the past 90 days on an AmEx or Discover? Don’t want it? Get your money back
- The death of nuance: Komen, ALS and Uber
- PR tip: Don’t use a celebrity’s death to pitch your company
- You have a friend who is depressed? Here’s what to do
- The smartest question I was asked by an entrepreneur and team member
- Why I retweet racist assholes
- Social media and the new world of work — my take
- Batkid, San Francisco and my brother’s experience with the Make-A-Wish foundation
- Why I’m joining OLO’s advisory board
- A few thoughts on customer service
- A sample Groupon merchant agreement
- A look at Groupon's extremely lopsided merchant agreement
- LivingSocial merchant agreement
- Groupon, LivingSocial and daily deals - merchant FAQ
- Best practices for businesses considering Groupon, LivingSocial or Google Offers
- Communicating amongst friends: how technology changes human relationships
- The terrible numbers that Groupon doesn't want you to focus on
- Groupon, LivingSocial and daily deals – consumer FAQ
- Revised Groupon merchant agreement
- Because manholes are round
Monthly Archives: January 2012
In December, Facebook had more than 100 million more unique users than Google did when it went public in August 2004. In December 2011, Facebook had 162.5 million unique users in the United States. In August 2004, Google had 61.9 … Continue reading
Chris Dixon ignited a firestorm on his blog when he said it was Twitter’s fault that Google doesn’t index tweets. It’s the fault of both parties, really. Neither has the moral high ground. Twitter does not block Google from crawling … Continue reading
As you may have seen in my VentureBeat post, I’m not a fan of vanity metrics. They are dishonest to consumers and the media. And they’re bad for startups because they shift focus to the next milestone to announce and … Continue reading
This chart illustrates the market capitalization of 3 top tech companies and 4 top media companies. (In billions.) If you add up the 4 media companies, they are roughly half the valuation of Apple. Even the largest of these media … Continue reading