I am the CEO of redesignmobile.
I frequently write for VentureBeat. I also talk about technology on Bloomberg TV and CNBC. I have also written for TechCrunch and GigaOm.
I have special expertise in small business, social networking and mobile payments.
I am probably best known for my critique of Groupon and the daily deals space.
- This is customer service: some hidden perks at American Express linkedin.com/today/post/art… @leslieberland @edgilligan 21 hours ago
- Woohoo! The SFO @AmericanExpress Centurion lounge opens next week. The one in Vegas is fantastic -- way better than U.S. airline lounges. 21 hours ago
- RT @nhglass: Wow. "70% of restaurant operators said they planned to invest in [an app] in 2014." Come and get it! @Olo http://t.co/5iS7Tg7z… 22 hours ago
- Free $20 for signing up for Softcard. gosoftcard.com/offers/addacar… Funny, Apple got a million signups in 3 days w/no carrot. 22 hours ago
- The game tokens from .com Monopoly. http://t.co/83ED7rPW7H 1 day ago
- Why I’m joining PayPal March 11, 2014
- How Google+ can win over parents and grandparents from Facebook February 19, 2014
- The best transportation option in San Francisco might be one you’ve never heard of February 19, 2014
- In my first dine-and-dash experience with OpenTable, even the server was onboard with it February 12, 2014
- Why I love Twitter — and why that might not matter February 6, 2014
- Google could still win social — by redefining what social means February 5, 2014
- Facebook is 10. So why is it acting like it’s 80? February 5, 2014
- What UberX’s new lower pricing means for the transportation market January 11, 2014
- Two pictures that illustrate 12 years of change in technology (and the increasing irrelevance of CES) January 10, 2014
- Evernote’s Phil Libin shows how to do startup PR the right way January 9, 2014
- Why does Tina Fey not use the magnetic strip in her American Express commercials?
- How did Square lose the Apple Pay and Twitter partnerships while Stripe won?
- Is it possible for Square to lower the rate to 1.75% and compete with Amazon?
- Why is Square a popular choice for food trucks in San Francisco?
- Is it true, as Fast Company wrote recently, that Square is "no longer the high-flying startup it once was" (August 2014)?
- Bought a smart watch in the past 90 days on an AmEx or Discover? Don’t want it? Get your money back
- The death of nuance: Komen, ALS and Uber
- PR tip: Don’t use a celebrity’s death to pitch your company
- You have a friend who is depressed? Here’s what to do
- The smartest question I was asked by an entrepreneur and team member
- Why I retweet racist assholes
- Social media and the new world of work — my take
- Batkid, San Francisco and my brother’s experience with the Make-A-Wish foundation
- Why I’m joining OLO’s advisory board
- A few thoughts on customer service
- A look at Groupon's extremely lopsided merchant agreement
- A sample Groupon merchant agreement
- LivingSocial merchant agreement
- Groupon, LivingSocial and daily deals - merchant FAQ
- Communicating amongst friends: how technology changes human relationships
- Best practices for businesses considering Groupon, LivingSocial or Google Offers
- The terrible numbers that Groupon doesn't want you to focus on
- Groupon, LivingSocial and daily deals – consumer FAQ
- Revised Groupon merchant agreement
- Because manholes are round
Monthly Archives: November 2007
In the last week or so, I’ve seen a few of our favorite geek topics appear in pop culture. Twitter provided key clues in CSI. The Simpsons finally got Tivo. Doonesbury featured Pandora. Tuesday’s Jeopardy! had as the Final Jeopardy! … Continue reading
Pictures from my trip to Lake Tahoe and Reno are online. Highlights of the trip were Emerald Bay, Virginia City and the National Automobile Museum in Reno. The museum is really the only thing in Reno I found worthwhile. Here … Continue reading
My friends who’ve seen me walk around with a GPS as I take pictures on vacation or hikes think I’m a little bit odd. But apparently, I’m not the only one. In the 15 months since Flickr officially supported geotagging, … Continue reading
Google’s latest changes to My Maps allows you to collaborate on personal maps with others in much the same way you can share a Google Document or Spreadsheet. You can also allow anyone to edit a map. Group editing is … Continue reading
Yup, that’s an Ethernet jack above the urinal. I saw this at my friend Kieran’s pub, The Local in Minneapolis. No, I didn’t try plugging in. Here’s what the jack is really used for.