I am the CEO of redesignmobile.
I frequently write for VentureBeat. I also talk about technology on Bloomberg TV and CNBC. I have also written for TechCrunch and GigaOm.
I have special expertise in small business, social networking and mobile payments.
I am probably best known for my critique of Groupon and the daily deals space.
- I know in Sao Paulo, Mexico City or Bogota, I'd rather take an Uber than an anonymous taxi. Same logic applies in U.S. 39 minutes ago
- Uber to collect donations for Goodwill in NYC. It's great to see companies like Uber and Airbnb growing up. 45 minutes ago
- New @AmericanExpress app adds video chat with CSRs. Only possible reason I can imagine wanting to do this is to avoid IVRs. 1 hour ago
- Is Black Friday also the best day for companies to dump bad news they hope gets no coverage? It's what I'd do. @footnoted 2 hours ago
- I imagine @uber records have already been subpoenaed in divorce proceedings. If not, they will be. 2 hours ago
- An error has occurred; the feed is probably down. Try again later.
- Why does Tina Fey not use the magnetic strip in her American Express commercials?
- How did Square lose the Apple Pay and Twitter partnerships while Stripe won?
- Is it possible for Square to lower the rate to 1.75% and compete with Amazon?
- Why is Square a popular choice for food trucks in San Francisco?
- Is it true, as Fast Company wrote recently, that Square is "no longer the high-flying startup it once was" (August 2014)?
- An apology, an explanation and a bunch of thank yous
- Bought a smart watch in the past 90 days on an AmEx or Discover? Don’t want it? Get your money back
- The death of nuance: Komen, ALS and Uber
- PR tip: Don’t use a celebrity’s death to pitch your company
- You have a friend who is depressed? Here’s what to do
- The smartest question I was asked by an entrepreneur and team member
- Why I retweet racist assholes
- Social media and the new world of work — my take
- Batkid, San Francisco and my brother’s experience with the Make-A-Wish foundation
- Why I’m joining OLO’s advisory board
- A sample Groupon merchant agreement
- Groupon, LivingSocial and daily deals - merchant FAQ
- A look at Groupon's extremely lopsided merchant agreement
- Because manholes are round
- LivingSocial merchant agreement
- Revised Groupon merchant agreement
- Yelp advertiser agreement
- Answers from the Insurance Information Institute on Airbnb
- Communicating amongst friends: how technology changes human relationships
- Groupon, LivingSocial and daily deals – consumer FAQ
Monthly Archives: September 2007
Two of my favorite pictures: See the complete album on flickr, including the Wright Brothers National Memorial and the North American Sandsculpting Championship in Virginia Beach. Of course, there’s a map. About these ads
One of the things I love about Facebook is that I don’t get any spam through the system. Sure, I get some friend requests from people I don’t really know and periodically get asked if I want to become a … Continue reading
In the world of blogs, email feedback and focus groups, it’s easy to think you’re getting all the feedback you need to run your business. Very few Web companies bother to meet their customers face-to-face. Two notable exceptions are Yelp … Continue reading
The New York Times announced that they’re killing the subscription requirement to access their columnists effective at midnight tonight. It’s about time. I’ve written before about the absurdity of the Times buying AdWords to promote its content while locking its … Continue reading
Sprint has released an enhanced version of its search that allows users to tap into their phone’s location when doing searches. The search feature is powered by Microsoft’s Live Search. The first time user experience isn’t exactly intuitive. When doing … Continue reading