I am the CEO of redesignmobile.
I frequently write for VentureBeat. I also talk about technology on Bloomberg TV and CNBC. I have also written for TechCrunch and GigaOm.
I have special expertise in small business, social networking and mobile payments.
I am probably best known for my critique of Groupon and the daily deals space.
- This is customer service: some hidden perks at American Express linkedin.com/today/post/art… @leslieberland @edgilligan 12 hours ago
- Woohoo! The SFO @AmericanExpress Centurion lounge opens next week. The one in Vegas is fantastic -- way better than U.S. airline lounges. 12 hours ago
- RT @nhglass: Wow. "70% of restaurant operators said they planned to invest in [an app] in 2014." Come and get it! @Olo http://t.co/5iS7Tg7z… 13 hours ago
- Free $20 for signing up for Softcard. gosoftcard.com/offers/addacar… Funny, Apple got a million signups in 3 days w/no carrot. 13 hours ago
- The game tokens from .com Monopoly. http://t.co/83ED7rPW7H 14 hours ago
- Why I’m joining PayPal March 11, 2014
- How Google+ can win over parents and grandparents from Facebook February 19, 2014
- The best transportation option in San Francisco might be one you’ve never heard of February 19, 2014
- In my first dine-and-dash experience with OpenTable, even the server was onboard with it February 12, 2014
- Why I love Twitter — and why that might not matter February 6, 2014
- Google could still win social — by redefining what social means February 5, 2014
- Facebook is 10. So why is it acting like it’s 80? February 5, 2014
- What UberX’s new lower pricing means for the transportation market January 11, 2014
- Two pictures that illustrate 12 years of change in technology (and the increasing irrelevance of CES) January 10, 2014
- Evernote’s Phil Libin shows how to do startup PR the right way January 9, 2014
- Why does Tina Fey not use the magnetic strip in her American Express commercials?
- How did Square lose the Apple Pay and Twitter partnerships while Stripe won?
- Is it possible for Square to lower the rate to 1.75% and compete with Amazon?
- Why is Square a popular choice for food trucks in San Francisco?
- Is it true, as Fast Company wrote recently, that Square is "no longer the high-flying startup it once was" (August 2014)?
- Bought a smart watch in the past 90 days on an AmEx or Discover? Don’t want it? Get your money back
- The death of nuance: Komen, ALS and Uber
- PR tip: Don’t use a celebrity’s death to pitch your company
- You have a friend who is depressed? Here’s what to do
- The smartest question I was asked by an entrepreneur and team member
- Why I retweet racist assholes
- Social media and the new world of work — my take
- Batkid, San Francisco and my brother’s experience with the Make-A-Wish foundation
- Why I’m joining OLO’s advisory board
- A few thoughts on customer service
- A look at Groupon's extremely lopsided merchant agreement
- A sample Groupon merchant agreement
- Groupon, LivingSocial and daily deals - merchant FAQ
- LivingSocial merchant agreement
- Because manholes are round
- Communicating amongst friends: how technology changes human relationships
- Best practices for businesses considering Groupon, LivingSocial or Google Offers
- Revised Groupon merchant agreement
- The terrible numbers that Groupon doesn't want you to focus on
- Answers from the Insurance Information Institute on Airbnb
Monthly Archives: March 2007
Google revamped its mobile search offering, simplifying the search process. Before, you had to enter a search term and then select which index they wanted to search: Web, mobile, local or images. Now you can type in a search term … Continue reading
Google is offering flight status information via SMS. Just send your flight number (e.g. UA 484) to GOOGLE (466453) and you get a return message with flight departure and arrival times, gate information and the airline’s phone number. (With most … Continue reading
A terrific presentation from Andrew Tomkins of Yahoo! Research at ICWSM today. He mentioned Yahoo’s Taglines – another way of visualizing flickr data. Flickr photos and the top tags for each day float by. (It gets better if you start … Continue reading
Today’s WSJ has a story that vividly illustrates the tradeoffs that technology can offer between privacy and security (subscription required). The story explores how the increased data that cars collect can be used: That data could be crucial to guiding … Continue reading
I’m in Vail over the weekend and then Boulder for the International Conference on Weblogs and Social Media. If you’re around, message me.