I am the CEO of redesignmobile.
I frequently write for VentureBeat. I also talk about technology on Bloomberg TV and CNBC. I have also written for TechCrunch and GigaOm.
I have special expertise in small business, social networking and mobile payments.
I am probably best known for my critique of Groupon and the daily deals space.
- Apple Pay online is also likely to reduce CAC for a lot of businesses. Less friction = lower CAC. 5 hours ago
- Apple Pay's OS-level integration represents an existential threat to @PayPal. No extra account needed. 5 hours ago
- As I've said before, biggest value in Apple Pay is for online/mobile transactions. @Uber integration is template to follow. (Update app.) 5 hours ago
- Apple Pay: first mobile payments product that works as easily as advertised. 6 hours ago
- Glad to see Facebook announce Safety Check. newsroom.fb.com/news/2014/10/i… Big companies can help make the world safer linkedin.com/pulse/article/… 4 days ago
- Why I’m joining PayPal March 11, 2014
- How Google+ can win over parents and grandparents from Facebook February 19, 2014
- The best transportation option in San Francisco might be one you’ve never heard of February 19, 2014
- In my first dine-and-dash experience with OpenTable, even the server was onboard with it February 12, 2014
- Why I love Twitter — and why that might not matter February 6, 2014
- Google could still win social — by redefining what social means February 5, 2014
- Facebook is 10. So why is it acting like it’s 80? February 5, 2014
- What UberX’s new lower pricing means for the transportation market January 11, 2014
- Two pictures that illustrate 12 years of change in technology (and the increasing irrelevance of CES) January 10, 2014
- Evernote’s Phil Libin shows how to do startup PR the right way January 9, 2014
- Why does Tina Fey not use the magnetic strip in her American Express commercials?
- How did Square lose the Apple Pay and Twitter partnerships while Stripe won?
- Is it possible for Square to lower the rate to 1.75% and compete with Amazon?
- Why is Square a popular choice for food trucks in San Francisco?
- Is it true, as Fast Company wrote recently, that Square is "no longer the high-flying startup it once was" (August 2014)?
- Bought a smart watch in the past 90 days on an AmEx or Discover? Don’t want it? Get your money back
- The death of nuance: Komen, ALS and Uber
- PR tip: Don’t use a celebrity’s death to pitch your company
- You have a friend who is depressed? Here’s what to do
- The smartest question I was asked by an entrepreneur and team member
- Why I retweet racist assholes
- Social media and the new world of work — my take
- Batkid, San Francisco and my brother’s experience with the Make-A-Wish foundation
- Why I’m joining OLO’s advisory board
- A few thoughts on customer service
- A look at Groupon's extremely lopsided merchant agreement
- A sample Groupon merchant agreement
- Groupon, LivingSocial and daily deals - merchant FAQ
- LivingSocial merchant agreement
- Answers from the Insurance Information Institute on Airbnb
- Because manholes are round
- Groupon, LivingSocial and daily deals – consumer FAQ
- Think Groupon is a technology company? Think again.
- Shop Talk: A conversation with a Groupon merchant
- Revised Groupon merchant agreement
Monthly Archives: September 2006
MapQuest introduced their take on draggable maps. The maps themselves are nicer than Microsoft’s and Yahoo’s, but not at the same level as Google’s, both in terms of appearance and performance. One big disappointment: If you do a search using … Continue reading
ESPN pulled the plug on its mobile offering yesterday. The service offered an ESPN branded cellphone. This comes as no great surprise. Among Mobile ESPN’s challenges: ESPN is not a telecommunications brand. Limited selection of handsets. Limited range of price … Continue reading
I feel guilty every Sunday when I get The Washington Post. The routine is the same. The first thing I do is get rid of the classifieds — six sections of newsprint whose only value to me is the exercise … Continue reading
I hate to check bags. I hate the wait to see if the airline has lost my bag. And the wait to talk to the overworked agents who have to deal with grumpy customers. Because of the idiotic new “security” … Continue reading
Today brought stories such as “Authorities say easing ban on liquids won’t endanger fliers”. I fully agree, but only because the ban didn’t do anything to make fliers safer in the first place. Another USA Today story talks about airport … Continue reading