I am the CEO of redesignmobile.
I frequently write for VentureBeat. I also talk about technology on Bloomberg TV and CNBC. I have also written for TechCrunch and GigaOm.
I have special expertise in small business, social networking and mobile payments.
I am probably best known for my critique of Groupon and the daily deals space.
- This is customer service: some hidden perks at American Express linkedin.com/today/post/art… @leslieberland @edgilligan 21 hours ago
- Woohoo! The SFO @AmericanExpress Centurion lounge opens next week. The one in Vegas is fantastic -- way better than U.S. airline lounges. 21 hours ago
- RT @nhglass: Wow. "70% of restaurant operators said they planned to invest in [an app] in 2014." Come and get it! @Olo http://t.co/5iS7Tg7z… 22 hours ago
- Free $20 for signing up for Softcard. gosoftcard.com/offers/addacar… Funny, Apple got a million signups in 3 days w/no carrot. 22 hours ago
- The game tokens from .com Monopoly. http://t.co/83ED7rPW7H 1 day ago
- Why I’m joining PayPal March 11, 2014
- How Google+ can win over parents and grandparents from Facebook February 19, 2014
- The best transportation option in San Francisco might be one you’ve never heard of February 19, 2014
- In my first dine-and-dash experience with OpenTable, even the server was onboard with it February 12, 2014
- Why I love Twitter — and why that might not matter February 6, 2014
- Google could still win social — by redefining what social means February 5, 2014
- Facebook is 10. So why is it acting like it’s 80? February 5, 2014
- What UberX’s new lower pricing means for the transportation market January 11, 2014
- Two pictures that illustrate 12 years of change in technology (and the increasing irrelevance of CES) January 10, 2014
- Evernote’s Phil Libin shows how to do startup PR the right way January 9, 2014
- Why does Tina Fey not use the magnetic strip in her American Express commercials?
- How did Square lose the Apple Pay and Twitter partnerships while Stripe won?
- Is it possible for Square to lower the rate to 1.75% and compete with Amazon?
- Why is Square a popular choice for food trucks in San Francisco?
- Is it true, as Fast Company wrote recently, that Square is "no longer the high-flying startup it once was" (August 2014)?
- Bought a smart watch in the past 90 days on an AmEx or Discover? Don’t want it? Get your money back
- The death of nuance: Komen, ALS and Uber
- PR tip: Don’t use a celebrity’s death to pitch your company
- You have a friend who is depressed? Here’s what to do
- The smartest question I was asked by an entrepreneur and team member
- Why I retweet racist assholes
- Social media and the new world of work — my take
- Batkid, San Francisco and my brother’s experience with the Make-A-Wish foundation
- Why I’m joining OLO’s advisory board
- A few thoughts on customer service
- A look at Groupon's extremely lopsided merchant agreement
- A sample Groupon merchant agreement
- LivingSocial merchant agreement
- Groupon, LivingSocial and daily deals - merchant FAQ
- Communicating amongst friends: how technology changes human relationships
- Best practices for businesses considering Groupon, LivingSocial or Google Offers
- The terrible numbers that Groupon doesn't want you to focus on
- Groupon, LivingSocial and daily deals – consumer FAQ
- Revised Groupon merchant agreement
- Because manholes are round
Monthly Archives: August 2006
With the release of Flickr’s geotagging, I wanted to revisit the topic of personal maps. Now that people can geotag pictures, I want the ability to use that data on my maps. If I’m on Google Maps and pull up … Continue reading
At long last, Flickr has released a geotagging interface. Geo tagging is the process of applying longitude and latitude data to assets – in Flickr’s case, to images. Why would you want to do this? It’s easiest to explain with … Continue reading
Today’s crash of ComAir Flight 5191 reminds me how poor a job online news sites (especially those from the mainstream media) do in using the Web. Instead of the plain graphic on the USA Today article referenced above, how about … Continue reading
A friend sent me a link to a Firefox extension called TrackMeNot. It randomly sends searches to the major search engines (Google, Yahoo!, AOL and MSN.) The goal is to pollute the data stream so that it becomes hard to … Continue reading
I’m always looking for ways to improve things. Some things, however, are fine as they are. Walt Mossberg of the Wall Street Journal writes about an $800 toilet seat that uses a combination of water jets and an air drier … Continue reading
When it comes to banking, I do pretty much everything online. I review my statements, pay my bills, download transactions into Quicken, check my account balances, change my address. If I need to do it and there’s a way for … Continue reading