Category Archives: ui

How to turn on the innovation light bulb

Posted on February 8, 2018 by

Expect 80-90% of innovation to fail This is the goal that VCs target. Building new things is inherently risky. Expecting every idea to succeed is a recipe for failure. The key is to fail fast. You need a team that … Continue reading →

Posted in product management, ui, Uncategorized

United’s mobile check in not ready for takeoff

Posted on July 4, 2010 by

On my last trip, I had the opportunity to try United’s mobile check-in and mobile boarding passes. The promise is paper-free check in. It sounds really great, but it’s not quite there. Partly it’s due to United’s horrible user interface, … Continue reading →

Posted in advertising, airlines, customer service, mobile, ui, wireless | Tagged | 6 Comments

iPhone design pet peeve #2: moving app icons

Posted on September 20, 2008 by

The App Store is one of the key strengths of the iPhone. You can easily find, purchase and install applications that increase the utility of the iPhone. Steve Jobs claims that more than 100 million downloads have occurred in the … Continue reading →

Posted in apple, iphone, rocky's iphone pet peeves, ui, usability, wireless, wireless data

iPhone design pet peeve #1: address book access

Posted on September 19, 2008 by

I’ve had the 3G iPhone for a couple of months now. During that time I’ve had the same complaints that most others have had: virtually nonexistent 3G coverage, anemic battery life and frequent crashes. But there are also details of … Continue reading →

Posted in apple, iphone, rocky's iphone pet peeves, ui, usability, wireless, wireless data | 2 Comments

Bad UX at Sea-Tac airport

Posted on September 4, 2008 by

See those black spots toward the top of the picture, about 30 feet above the ground? Those are flight arrival and departure displays. Really. It’s not just the height that’s a problem; the displays face a large glass wall. When … Continue reading →

Posted in rocky's travel, travel, ui

Picking the wrong default path

Posted on March 31, 2008 by

I’ve been using my Garmin eTrex Vista Cx GPS for six months. I use it when hiking and to geotag pictures. I noticed that I haven’t been getting the advertised accuracy level; the accuracy has ranged from 25 to 150 … Continue reading →

Posted in consumer electronics, geotagging, gps, product management, ui, usability | 2 Comments

How not to design an ATM

Posted on February 3, 2008 by

I’ve written before about problems with the UI on ATMs, such as repeatedly asking what language you want and having you enter cents for withdrawals when no ATM I know of dispenses pennies. I ran across another problem the other … Continue reading →

Posted in fun, ui, usability | 1 Comment