Daily Archives: September 19, 2007

A conversation on digital maps

The Kojo Nnamdi show, a DC public radio call-in program, had a discussion yesterday on digital mapping technology. (RealAudio, Windows Media) Among the topics covered: mapping refugee flows, Google Street View, mashups, user-generated map data and privacy issues around all … Continue reading

Posted in gps, maps, satellite navigation, street view

Meeting your customers face to face

In the world of blogs, email feedback and focus groups, it’s easy to think you’re getting all the feedback you need to run your business. Very few Web companies bother to meet their customers face-to-face. Two notable exceptions are Yelp … Continue reading

Posted in customer service, marketing