About
RAKESH AGRAWAL
I am Senior Director of Product at Audible.
I have been designing and marketing Internet services since 1993. I have worked at Tellme, AOL Search, uReach Technologies, washingtonpost.com and startribune.com.
On Twitter
- Agreed. How could I forget Uber? twitter.com/garyleff/statu… 5 hours ago
- Is there a company/product that became a verb faster than Zoom? How many companies are there like that? Google, Ins… twitter.com/i/web/status/1… 6 hours ago
- If you were looking to hire experts on dark-pattern design, where would you look first? My choices: @priceline @actblue @WINRED 7 hours ago
- Laughing my ass off. google.com/amp/s/www.cnbc… 7 hours ago
Contact
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Recent Posts
- Lobsterclass – free classes on product management
- Getting down to numbers: quantitative research
- Pricing the COVID-19 vaccine
- Favorite things, day 1: podcasts
- Rakesh’s travel secrets for your holiday travels
- Favorite things, day 2: credit cards
- Favorite things, day 3: Hawaii
- Favorite things, day 4: TiVo
- Favorite things, day 5: Alaska Airlines
- Favorite things, day 6: First Republic
Top Posts
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Daily Archives: August 2, 2007
Can an airline really be this inept?
Every couple of months, U.S. Airways sends out an email describing the progress on their computer systems. As with most large-scale systems projects, they’re behind. The self-effacing emails try to reassure customers that the airline really cares. Here’s an excerpt … Continue reading
Posted in airlines, customer service, travel
3 Comments
Using the Web to cover breaking events
After the crash of ComAir Flight 5191, about a year ago, I wrote a piece criticizing the lackluster way news sites use Web resources in covering breaking news. When the news broke of the 35W bridge collapse in Minneapolis last … Continue reading
Posted in journalism, media, newspapers, web 2, web 2.0
1 Comment
