Daily Archives: July 7, 2007

Google Maps on jetBlue

I recently had the chance to see the Google Maps on jetBlue that I wrote about earlier. The maps are pretty simple; no satellite views or other cool Google features. They rotate among zoom levels. (My photostream has other examples.) … Continue reading

Posted in airlines, google, maps, travel

Getting out of your cell phone contract for free

For those of you drooling over the iPhone but not wanting to pay your carrier a $150-$200 cancellation fee, the Wall Street Journal offers a solution: annoy your carrier. The paper reports that Sprint is canceling the contracts of 1,000 … Continue reading

Posted in customer service, wireless

How do you launch a product?

When I’m talking to companies, one of the questions I get asked is “how do you launch a product?” There are so many variables that go in to launching products that the real answer is “it depends.” It depends on … Continue reading

Posted in product management | 1 Comment