I am the CEO of redesignmobile.
I frequently write for VentureBeat. I also talk about technology on Bloomberg TV and CNBC. I have also written for TechCrunch and GigaOm.
I have special expertise in small business, social networking and mobile payments.
I am probably best known for my critique of Groupon and the daily deals space.
- Nitpicking #ApplePay the icon for fingerprint is in top half of screen instead of close to sensor. 1 hour ago
- Google's new Inbox looks sharp. Biggest ask: Separate receipts from marketing messages. theverge.com/e/6803432 via @verge 2 hours ago
- With Google's carousel, $YELP 10 years of SEO, local directory sites, local reviews... good luck to $GRPN ranking on first screen. 3 hours ago
- Groupon spams Google with 7 million pointless Web pages. tcrn.ch/ZGpaHr $GRPN 3 hours ago
- As WhatsApp showed, you have to think very differently to tackle ROW. 4 hours ago
- Why I’m joining PayPal March 11, 2014
- How Google+ can win over parents and grandparents from Facebook February 19, 2014
- The best transportation option in San Francisco might be one you’ve never heard of February 19, 2014
- In my first dine-and-dash experience with OpenTable, even the server was onboard with it February 12, 2014
- Why I love Twitter — and why that might not matter February 6, 2014
- Google could still win social — by redefining what social means February 5, 2014
- Facebook is 10. So why is it acting like it’s 80? February 5, 2014
- What UberX’s new lower pricing means for the transportation market January 11, 2014
- Two pictures that illustrate 12 years of change in technology (and the increasing irrelevance of CES) January 10, 2014
- Evernote’s Phil Libin shows how to do startup PR the right way January 9, 2014
- Why does Tina Fey not use the magnetic strip in her American Express commercials?
- How did Square lose the Apple Pay and Twitter partnerships while Stripe won?
- Is it possible for Square to lower the rate to 1.75% and compete with Amazon?
- Why is Square a popular choice for food trucks in San Francisco?
- Is it true, as Fast Company wrote recently, that Square is "no longer the high-flying startup it once was" (August 2014)?
- Bought a smart watch in the past 90 days on an AmEx or Discover? Don’t want it? Get your money back
- The death of nuance: Komen, ALS and Uber
- PR tip: Don’t use a celebrity’s death to pitch your company
- You have a friend who is depressed? Here’s what to do
- The smartest question I was asked by an entrepreneur and team member
- Why I retweet racist assholes
- Social media and the new world of work — my take
- Batkid, San Francisco and my brother’s experience with the Make-A-Wish foundation
- Why I’m joining OLO’s advisory board
- A few thoughts on customer service
- A sample Groupon merchant agreement
- Groupon, LivingSocial and daily deals - merchant FAQ
- LivingSocial merchant agreement
- A look at Groupon's extremely lopsided merchant agreement
- Best practices for businesses considering Groupon, LivingSocial or Google Offers
- Revised Groupon merchant agreement
- Because manholes are round
- Answers from the Insurance Information Institute on Airbnb
- Yelp advertiser agreement
- How daily deal companies could improve the merchant experience -- and why they won't
Monthly Archives: May 2012
Last summer, Virgin America ran an incredible deal for air travel. I bought too many and need to get rid of some of them. These are great vouchers that are good for any city in Virgin’s route map. They are … Continue reading
Some of you undoubtedly noticed that I didn’t write up my views on Groupon’s earnings. It’s not because Groupon suddenly proved that I’ve been wrong for the past year. To the contrary, Groupon’s earnings report reinforced everything I believe about … Continue reading
I have a bet with Alex Lawrence that is a derivative of my bet with Paul Kedrosky. If I win my bet with Kedrosky on 5/15, I win the bet with Lawrence. This means that at the end of trading on … Continue reading
Here are some more PR tips for startups: Be out there. Reporters often get story ideas or thoughts for sources by doing Google searches or looking through blogs. If you have a strong presence elsewhere, it increased the odds that … Continue reading
I was in New Orleans for Jazz Fest this week, but managed to get more writing in than I expected. For the first time this week, we saw Groupon drop below 50% of its initial IPO price of $20, closing … Continue reading