Monthly Archives: August 2009

Twitter and foursquare: the tipping point to getting local business online

Getting small local businesses to go online has been the holy grail of the Internet. I’ve written before about some of the reasons local business don’t go online and suggested several ways that they could use emerging technologies to get … Continue reading

About these ads
Posted in foursquare, lbs, social networking, twitter

Building sandcastles on the Web

As I’ve been figuring out what to do next, I’ve also spent a lot of time thinking about what I’ve done in the past. The sad reality of building Web products is that your work quickly disappears. Just as waves … Continue reading

Posted in journalism, newspapers, product management

Favorite airports from around the world

I’ve been doing a lot of travel the last few years and have gone through a lot of airports. There are huge variations in quality from airport to airport and even within terminals of the same airport. A few stand … Continue reading

Posted in airlines, travel | 11 Comments

The benefits of starting from scratch

Today marks the second anniversary of the launch of Virgin America, an upstart carrier that has inspired many loyal followers. Virgin America is a clear example of the benefits of starting from scratch. Among Virgin’s features: Brand new planes. Cheerful … Continue reading

Posted in airlines, customer service, travel | 4 Comments

Past, present and future of online maps

Google announced yesterday that it has added more detail on its maps, highlighting businesses and landmarks. They even solved the Albert Einstein Memorial problem that I wrote about last year. Businesses and landmarks are important because they make maps more … Continue reading

Posted in bing, google, local search, maps, microsoft | 4 Comments

Missing out on the big stuff on Twitter and Facebook

One of my friends recently got engaged and posted that fact on Facebook. I missed it. It’s one of the frustrations of the constantly flowing river of news in social networks — births, deaths, weddings and job changes get lost … Continue reading

Posted in facebook, social networking, twitter | 2 Comments