Monthly Archives: May 2009

Online at 36,000 feet: trying Gogo WiFi on board

I tried inflight WiFi last week aboard Virgin America. The day I flew happened to be the same day Virgin became the first U.S. airline to offer Internet access across its entire fleet. I live tweeted and uploaded pictures to … Continue reading

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Posted in airlines, travel, twitter | 2 Comments

A wow experience from United Airlines. Wow.

It’s rare these days that a company impresses with customer service. It’s even rarer when that company is an airline, especially an American airline. That’s the experience I had last week when I was flying home from New Orleans on … Continue reading

Posted in airlines, customer service, travel | 15 Comments