reDesign

August 14, 2007

Rewriting your corporate history on Wikipedia

Filed under: web 2, web 2.0, wikipedia — Rakesh Agrawal @ 11:17 pm

WIRED has a story about companies rewriting their history on Wikipedia. The story is based on Wikipedia Scanner, a tool from Cal Tech grad student Virgil Griffith that allows you to look up anonymous Wikipedia edits from a specific company’s computers. Among the companies who apparently edited their own Wikipedia entries are Diebold (removing criticism of its voting machines), Wal-Mart (outsourcing, employee wages, etc.), Exxon (that Valdez thing) and Microsoft.

Some of this appears to be transparently self-interested, either adding positive, press release-like material to entries, or deleting whole swaths of critical material.

Voting-machine company Diebold provides a good example of the latter, with someone at the company’s IP address apparently deleting long paragraphs detailing the security industry’s concerns over the integrity of their voting machines, and information about the company’s CEO’s fund-raising for President Bush.

The text, deleted in November 2005, was quickly restored by another Wikipedia contributor, who advised the anonymous editor, “Please stop removing content from Wikipedia. It is considered vandalism.”

It’s not just corporations; religious groups and politicians are also cleaning up their own images. See WIRED’s Threat Level to view and vote on the most shameful spin jobs.

What’s amazing is that they’re not even trying to hide it; the changes are being made from trackable locations. If the same changes were made from a coffee shop, they wouldn’t be directly trackable.

There’s no direct evidence of intent. It could be corporate policy to edit Wikipedia for public relations or it could be an employee who takes the initiative without company approval. Or it could just be someone goofing off on company time: “One CIA entry deals with the details of lyrics sung in a Buffy the Vampire Slayer episode.”

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AOL launches improved mobile search

Filed under: aol, local search, wireless, wireless data — Rakesh Agrawal @ 10:10 am

AOL’s mobile searchAOL today released its new beta of mobile search. Congratulations to rockstar developer Alan Tai and product manager Farhan Memon. Alan did much of the initial prototyping on his own time while we worked to get approval.

I pushed the strategy on this, so it would be inappropriate for me to review it. See Om’s blog for more details.

I’ve long believed that you need to design for the medium. Shovelware didn’t work when we were first trying to put content on the Web; it won’t work now. The old version of AOL’s mobile search took the same 10 Web results you would get on a Web browser and shrunk them down to fit a mobile screen. That didn’t work.

People are in a different state when they’re mobile. Most people aren’t going to do research for a term paper or browse real estate listings on their cell phones. (Not least because most of the sites won’t work well when shrunk down to fit a mobile device.) The new mobile search is designed around answering the questions that people are most likely asking when they’re out and about: What’s the weather like? What’s the phone number for the local pizza place? What time is the movie starting?

Then there are the issues of limited screen space and difficulty in entering data. Time to answer is especially critical in mobile. This product was designed to get people answers to common mobile queries as quickly as possible.

Theme: Silver is the New Black. Blog at WordPress.com.

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