I am the CEO of redesignmobile.
I frequently write for VentureBeat. I also talk about technology on Bloomberg TV and CNBC. I have also written for TechCrunch and GigaOm.
I have special expertise in small business, social networking and mobile payments.
I am probably best known for my critique of Groupon and the daily deals space.
- Restaurant calls customer to tell her she's banned after negative Yelp review. youtube.com/watch?v=vMTjQv… 1 day ago
- Even when you think you've anonymized data, you often haven't theiii.org/index.php/316/… Chop off first, last few blocks in NYC? via @hunterwalk 1 day ago
- Great offer from MSFT: If you auto upload iPhone photos to OneDrive, you get a bonus 15GB of storage. Easy way to have distributed backup 1 day ago
- SuperShuttle is one of the most annoying, terrible airport ride experiences. Stopped using them years ago. 1 day ago
- S.F., L.A. threaten Uber, Lyft with legal action sfgate.com/bayarea/articl… Trying to stop shared ride at behest of SuperShuttle is ridculous 1 day ago
- Why I’m joining PayPal March 11, 2014
- How Google+ can win over parents and grandparents from Facebook February 19, 2014
- The best transportation option in San Francisco might be one you’ve never heard of February 19, 2014
- In my first dine-and-dash experience with OpenTable, even the server was onboard with it February 12, 2014
- Why I love Twitter — and why that might not matter February 6, 2014
- Google could still win social — by redefining what social means February 5, 2014
- Facebook is 10. So why is it acting like it’s 80? February 5, 2014
- What UberX’s new lower pricing means for the transportation market January 11, 2014
- Two pictures that illustrate 12 years of change in technology (and the increasing irrelevance of CES) January 10, 2014
- Evernote’s Phil Libin shows how to do startup PR the right way January 9, 2014
- How did Square lose the Apple Pay and Twitter partnerships while Stripe won?
- Is it possible for Square to lower the rate to 1.75% and compete with Amazon?
- Why is Square a popular choice for food trucks in San Francisco?
- Is it true, as Fast Company wrote recently, that Square is "no longer the high-flying startup it once was" (August 2014)?
- How effective is it to have a 5,000-year vision for a company, as Jack Dorsey is said to have for Square?
- Bought a smart watch in the past 90 days on an AmEx or Discover? Don’t want it? Get your money back
- The death of nuance: Komen, ALS and Uber
- PR tip: Don’t use a celebrity’s death to pitch your company
- You have a friend who is depressed? Here’s what to do
- The smartest question I was asked by an entrepreneur and team member
- Why I retweet racist assholes
- Social media and the new world of work — my take
- Batkid, San Francisco and my brother’s experience with the Make-A-Wish foundation
- Why I’m joining OLO’s advisory board
- A few thoughts on customer service
- A sample Groupon merchant agreement
- A look at Groupon's extremely lopsided merchant agreement
- Groupon, LivingSocial and daily deals - merchant FAQ
- LivingSocial merchant agreement
- A wow experience from United Airlines. Wow.
- Answers from the Insurance Information Institute on Airbnb
- Revised Groupon merchant agreement
- Yelp advertiser agreement
- Best practices for businesses considering Groupon, LivingSocial or Google Offers
- How daily deal companies could improve the merchant experience -- and why they won't
Monthly Archives: December 2006
I like ads. At least some ads. When I’m watching programs that I’ve recorded, I sometimes will rewind just to see an ad. These are usually ads from creative advertisers like Target and Apple. Occasionally, I want to share ads … Continue reading
Imagine a Tivo that could only record one channel, would only record shows that the networks thought you might be interested in, charged you every time you wanted to watch something and then would delete it whenever it wanted. Doesn’t … Continue reading
Comcast is testing the release of movies on settop boxes at the same time they are released on DVD, according to The New York Times. The tests are being conducted in Pittsburgh and Denver. The big winners in such a … Continue reading
News organizations are actively playing the SEO/SEM game. If you do a search for “Iraq War“, “taco bell“, “litvinenko“, you will get both organic results and sponsored links from major news sites. The sites take different approaches to where they … Continue reading
Metro is now offering access to real-time information on trains on its redesigned mobile site (http://content.wmata.com/mobile). This is the same information that’s displayed on station platforms, indicating the time until the next several trains. You can bookmark the pages for … Continue reading
I’m in the process of hiring two Senior Product Managers for AOL Search. The people I hire will be working on two very exciting and truly innovative products that have the potential to significantly improve the way more than 40 … Continue reading