Monthly Archives: September 2011

Groupon deal performance: down and to the right

This is another graph that caught my eye from the study posted by Harvard and Boston University researchers: This bears out what I’ve been hearing from Groupon insiders. In the latest amendment to the S-1, Groupon also reported that its … Continue reading

Posted in daily deals, groupon

Why running a Groupon can destroy your Yelp ratings

A recent study by researchers at Harvard and Boston University confirm statistically something that I’ve long suspected: Running a Groupon can destroy your Yelp ratings. I generally recommend that restaurants and service businesses avoid running Groupons because the short-term economics … Continue reading

Posted in daily deals, groupon | 8 Comments

Groupon’s newest class action and what’s going on in Groupon sales org

A purported class-action lawsuit filed last month by former Groupon employee Ranita Dailey accuses the couponing giant of underpaying overtime for sales employees. The suit alleges that Groupon required non-exempt sales employees to work overtime and then incorrectly calculated the … Continue reading

Posted in daily deals, groupon | 3 Comments

Why Google’s acquisition of Zagat matters

Today, Google announced its acquisition of Zagat, the company that publishes the venerable restaurant and hotel review guides. It’s a terrific acquisition. If Google executes correctly, this deal could be as significant as the YouTube deal has been. (I was … Continue reading

Posted in facebook, foursquare, google, groupon, yelp | 1 Comment

My policy on anonymous sources

I’m wrapping up a successful trip to Chicago where I had the opportunity to meet with Groupon PR and several Groupon insiders, talk with merchants and experiment with Groupon Now in a market where the product has sufficient density for … Continue reading

Posted in daily deals, groupon | 1 Comment

Oregon chiropractors ban Groupon type deals; dentistry board has concerns

The Oregon Board of Dentistry is notifying dentists that running Groupons and other daily deals may violate rules against “unprofessional conduct.” From the board’s Web site: !!NEWSFLASH!! Internet Coupon Advertising!!! Please Read!! The Board has recently become aware of different … Continue reading

Posted in Uncategorized | 4 Comments

Thoughts on love, hate and Twitter, blogging

If you’ve been following me on Twitter or reading this blog, you’ll undoubtedly have noticed that I frequently use words like “sucks,” “shitty,” “terrible” and “horrid.” I also frequently use words like “brilliant,” “genius,” “amazing” and “great.” So, you may … Continue reading

Posted in usability | 1 Comment