I am the CEO of redesignmobile.
I frequently write for VentureBeat. I also talk about technology on Bloomberg TV and CNBC. I have also written for TechCrunch and GigaOm.
I have special expertise in small business, social networking and mobile payments.
I am probably best known for my critique of Groupon and the daily deals space.
- e.g. we had a really complex product that was really cheap. but we bundled it into simpler products, doubled the price and got higher take. 14 hours ago
- Yes, you really do need to think about who your customers are. Many of them want to be sold to, not just experiment. saastr.com/2014/10/23/tur… 14 hours ago
- The @citi social media team is awesome. Up there with @VirginAmerica. 17 hours ago
- How NOT to respond to a negative Yelp review. clevescene.com/scene-and-hear… My advice to SMBs: engage in feedback on Yelp. Be polite, helpful. 17 hours ago
- Is there a tool that will let me search the bios of my followers? 18 hours ago
- Why I’m joining PayPal March 11, 2014
- How Google+ can win over parents and grandparents from Facebook February 19, 2014
- The best transportation option in San Francisco might be one you’ve never heard of February 19, 2014
- In my first dine-and-dash experience with OpenTable, even the server was onboard with it February 12, 2014
- Why I love Twitter — and why that might not matter February 6, 2014
- Google could still win social — by redefining what social means February 5, 2014
- Facebook is 10. So why is it acting like it’s 80? February 5, 2014
- What UberX’s new lower pricing means for the transportation market January 11, 2014
- Two pictures that illustrate 12 years of change in technology (and the increasing irrelevance of CES) January 10, 2014
- Evernote’s Phil Libin shows how to do startup PR the right way January 9, 2014
- Why does Tina Fey not use the magnetic strip in her American Express commercials?
- How did Square lose the Apple Pay and Twitter partnerships while Stripe won?
- Is it possible for Square to lower the rate to 1.75% and compete with Amazon?
- Why is Square a popular choice for food trucks in San Francisco?
- Is it true, as Fast Company wrote recently, that Square is "no longer the high-flying startup it once was" (August 2014)?
- Bought a smart watch in the past 90 days on an AmEx or Discover? Don’t want it? Get your money back
- The death of nuance: Komen, ALS and Uber
- PR tip: Don’t use a celebrity’s death to pitch your company
- You have a friend who is depressed? Here’s what to do
- The smartest question I was asked by an entrepreneur and team member
- Why I retweet racist assholes
- Social media and the new world of work — my take
- Batkid, San Francisco and my brother’s experience with the Make-A-Wish foundation
- Why I’m joining OLO’s advisory board
- A few thoughts on customer service
- A look at Groupon's extremely lopsided merchant agreement
- A sample Groupon merchant agreement
- Groupon, LivingSocial and daily deals - merchant FAQ
- Answers from the Insurance Information Institute on Airbnb
- Best practices for businesses considering Groupon, LivingSocial or Google Offers
- Technology's effects on our language
- Because manholes are round
- Revised Groupon merchant agreement
- Yelp advertiser agreement
- LivingSocial merchant agreement
October 2014 M T W T F S S « Sep 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31
Category Archives: yahoo
Seen over the weekend: ads for bing and Yahoo! on Google search results for “Michael Jackson”. The bing ad led to bing’s xRank page for Michael Jackson. The Yahoo! ad bizarrely led to a Yahoo! shopping results page for Michael … Continue reading
In the most recent round of AP getting in a huff about search engines and aggregators stealing traffic that they feel rightly belongs to them, there’s a fundamental problem they’re ignoring: AP chose not be in the online news business. … Continue reading
A friend asked me today “Does one Bear Stearns bailout equal the entire newspaper industry?” I decided to find out. Although there isn’t a clear answer, I was surprised by how small the newspaper industry is. Here are the market … Continue reading
Tellmes know how to throw a great party. The annual St. Patrick’s Day party was a jolly good time. Colleagues from Microsoft’s Silicon Valley campus joined us in the courtyard for limerick and mashed potato sculpting contests. The winning sculpture? … Continue reading