reDesign

September 10, 2008

Tellme where you want to go today

Filed under: dash, gps, launchpad, satellite navigation, search — Rocky Agrawal @ 10:06 pm

I’ve written a few times about Dash Express, the next-generation navigation device from Dash Navigation. It’s the world’s first two-way connected navigation system. That connectivity allows for some amazing features.

We launched one of those today at Tellme. Dash users who call 1-800-555-TELL or 1-800-CALL-411 and do a business search will have the business listing sent automatically to their Dash device. The listing arrives almost instantaneously. It looks something like this when it arrives:

The Dash screen showing a new address sent from Tellme

The Dash screen showing a new address sent from Tellme.

A few clicks and your Dash will give you turn-by-turn directions to the business you selected. This solves a real need: using the power of speech to make entering businesses much easier.

We’re doing lots of exciting things in the automotive space. I’ll share them as they launch.

More about this on the Dash blog.

You too can be Rand McNally

Filed under: city guides, flickr, geotagging, google, gps, iphone, lbs, local search, maps, satellite navigation — Rocky Agrawal @ 9:01 pm

How long does it take to get from Pike Place Market to Mount Rainier National Park? According to Google Maps, it’s a 5 minute walk; less than 1/3 of a mile. Pretty easy, huh?

Mount Rainier looks an awful lot like an office tower to me.

Mount Rainier looks an awful lot like an office tower to me. That'll be one steep climb!

In reality it’s a 2 1/2 hour drive.

This error is the result of a fundamental challenge in how data is collected for online navigation and local search products: all of the major services use data that weren’t originally collected for navigation. The typical source is phone books listings, which were originally compiled by companies like InfoUSA to sell mailing lists. In this particular case, the national park likely has a business office in Downtown Seattle.

Einstein monumentThe data have a distinct bias: toward places with phone numbers. While you can get exact driving directions to a local ball bearing distributor, look for a park, landmark or trailhead and you’ll often get erroneous data or no results at all. Occasionally, you’ll luck out and there will be business names nearby that incorporate the place name.

Just for fun, try finding the Albert Einstein statue in Washington, DC using an online mapping service. (If you can’t find it, click on the image to see the answer.)

On Sunday, I was looking for Hippie Hill in Golden Gate Park. Yahoo! Maps struck out entirely. Mapquest delivered a bunch of unrelated results.

An answer lies in another Yahoo! property: flickr’s database of geotagged photos. Although flickr’s search tools aren’t optimized for local search, it’s content is a great data source. The first search result in Google Maps for Hippie Hill is spot on; it came from Google indexing flickr’s geodata. The commercial results on the same map (the red markers) are mostly garbage.

Flickr is just one tool. As more people adopt GPS-enabled phones like the iPhone, we’ll see more and more user generated data. Enabling mobile data collection is reason enough to build an iPhone app.

Developing countries have the potential to leapfrog the developed world in data quality. Google’s Map Maker allows anyone to populate data in countries without large commercial data providers. You can pull up a satellite view and trace roads. Zoom into buildings and add local businesses. Find a park and add in key features. Because the content is user generated, the places that people look for the most will be added first, as opposed to the local ball bearing distributor. Places with colloquial names will become findable.

User-generated content has its challenges, of course. In the initial stages, tools like Map Maker will attract the community organizers who are passionate about their neighborhoods. Once the data start getting even modest usage, spammers will attack. But many of the standard spam fighting techniques can be used to deter them.

OpenStreetMap and Wikimapia offer similar functionality. OpenStreetMap is focused on creating and editing roads; Wikimapia is focused on places of interest.

Google Map Maker’s user interface is more intuitive than OpenStreetMap and Wikimapia. Unfortunately, Google is being hypocritical in how it treats the data. While Google Maps combines data from other sources, such as indexing geodata from flickr,  it is keeping content generated by Map Maker users locked up. Users can’t even download the data they create.

More on: geotagging, local search, maps

May 5, 2008

Occasional reader – cognitive surplus, Larry Page on changing the world, CSI and mapping crime

Filed under: apple, dash, google, gps, iphone, microsoft, reader, satellite navigation, television, video, weekly reader — Rocky Agrawal @ 8:46 pm

Some interesting reads from the last few weeks:

  • Clay Shirky at Web 2.0 Expo on the cognitive surplus (Web 2.0 video) – Author Clay Shirky spoke recently on how much could be done if only a fraction of the time spent watching TV is put to other uses. He estimates that 2,000 Wikipedias could be created with just the time Americans spend watching TV in a year. (I just clicked off the TV to write this post.) While Shirky focuses his talk on production of content, all that production also has a significant effect on consumption. Time is a zero-sum game. The time I spend on Facebook or reading about Jon’s exploits in Russia is time I’m not spending with TV or traditional media. And for every producer, there are at least 10 to 20 consumers.
  • Larry Page on how to change the world (Fortune) – Google co-founder Larry Page lays out the challenges we face in changing the world. The core problem is that not enough people and companies take risks. Part of this undoubtedly is due to the risk/reward systems in most companies. Innovation (and the people who chase it) are often the first to go when belts need to be tightened.
    I was at a conference last week where Erik Jorgensen of Microsoft demoed some amazing technologies in mapping, such as 3D map tours. A questioner from the audience, a Microsoft shareholder, asked what the ROI was. Fortunately, Microsoft and Google do well enough in their core businesses that most investors give them the freedom to innovate.
  • ‘CSI’ sleuths out Microsoft’s latest technology (USA Today) – CSI:NY producer Anthony E. Zuiker is teaming with folks at Microsoft labs to bring bleeding edge technology to viewers. (And no doubt frustrating real life criminalists with increased expectations.) Last week’s episode featured Microsoft’s Photosynth technology. CSI:Miami used variations of Microsoft’s Surface computing. Microsoft isn’t the only one in the CSI product placement game; many of the pictures processed by the Photosynth technology in that episode were taken with iPhones.
  • Honda system to warn motorists of crime hotspots (AFP) – In-car navigation systems and PNDs are getting more data rich all the time. On recent Acuras you can get Zagat ratings. With a Dash Express PND, you have access to Yahoo! Search results. Now, in Japan, your Honda can tell you when you’re in a dangerous neighborhood. I suspect that fears of redlining and disparate data sources will keep that from happening here. But I wouldn’t be surprised if some enterprising Dash users use create and share localized feeds for such an app.

April 2, 2008

Occasional reader – WSJ, GPS, food orgies, tax rebates

Some interesting reads from the last few weeks:

  • Wall St. Journal Makes Politics Its Business (Washington Post) – Media critic Howard Kurtz takes an in-depth look at changes at the Wall Street Journal since its takeover by Rupert Murdoch’s News Corp. The biggest change is the increase in political coverage amid one of the most interesting political campaigns in recent history. The Journal, a rarity among newspapers, is increasing its news hole thanks to its new benefactor. via Howard Kurtz
  • Steered Wrong: Drivers Trust GPS Even to a Fault (WSJ) – For all their convenience, portable navigation devices and online mapping still have one big problem: the world’s road network is constantly changing and digital mappers can’t keep pace. Some countries in Europe even have signs at tricky intersections telling drivers to ignore their GPS’ instructions. Yet many drivers put their faith in technology and blindly follow their GPS’ instructions. Perhaps this is because their accuracy is oversold; a TomTom TV ad (see below) shows a couple driving across a bridge during the ribbon cutting ceremony. The typical map on a PND is a year old the day you take it out of the box. via Doris Truong
  • Eating away the innings in baseball’s cheap seat (USA Today) – What’s more American than baseball and Cracker Jacks? Possibly stuffing yourself silly. Faced with anemic attendance, some teams have come up with a new way to generate revenue: all-you-can-eat sections where you can eat all the hot dogs, french fries and soda you can stomach. At the Braves’ Turner field, the “typical all-you-can-eat customer downed: 3.35 hot dogs; one 20-ounce soda; one 7.9-ounce bag of peanuts; one 3-ounce order of nachos and 32 ounces of popcorn.” In unrelated news, the average seat at the Mets’ new Citi Field is 21 inches wide, 2 inches wider than those at Shea.
  • IRS making sure your rebate gets spent (Marketplace) – One of the big concerns about the “economic stimulus” package is that people will do something silly with it — like save it or use it to pay down debt. I suggested that the rebates be issued as VISA debit cards. Apparently the IRS is using lifestyle analysis to determine what taxpayers want and spending their $600 rebate checks for them. One couple received an air conditioner instead of the check they were expecting.

December 21, 2007

Lighting up Google Maps in red and green

Filed under: google, journalism, maps, mashups, media, newspapers, satellite navigation — Rocky Agrawal @ 3:41 pm

Christmas lights from flickr

Creative Commons image from flickr user listentoreason.

Google’s LatLong blog reports that The Ledger in Florida has published a Google My Map of Christmas lights in and around Lakeland, Fla. It’s great that newspapers are finally starting to use open Internet tools to help tell the story. I’ve written before about how news outlets used My Maps during the California wildfires.

It would’ve been nicer if The Ledger included pictures. Instead, they have descriptions like this:

North Pole scene with polar bears and igloos; forest scene with 15 lighted trees, Santas and deer; inflatable snow family; inflatable Santa; two Santas in sleigh with reindeer; nativity scene with shepherd, angels and wise men; Santa and Mrs. Claus and elves; candy canes and lollipops, 12 lighted trees; lighted deer; holographic snow family; wreaths; stars; lighted arches; eight-foot lighted star.

How many times does the “picture is worth a thousand words” have to be repeated for it to stick? Kudos to The Ledger, however, for allowing users to edit the map by adding their own favorite light displays.

Now if you had a Dash, you’d be able to see the map of light displays as you’re driving around.

More on: Google, maps, newspapers


December 18, 2007

Dash begins taking preorders

Filed under: dash, gps, lbs, local search, maps, mashups, satellite navigation — Rocky Agrawal @ 8:15 am

Dash connected GPSDash is now taking preorders for its next-generation navigation system. It’s one of the biggest breakthroughs in navigation technology and points to a time when we’ll all be connected as we drive down the road at 65 mph.

Unlike typical GPS devices, Dash is connected to the Internet via either a GPRS cellular connection or WiFi. (Some high end TomToms, like my new TomTom 920, can be paired with Bluetooth cell phones and use their data connections.)

Among the features this two-way connectivity enables:

  • More up-to-date content. You don’t have to worry about updating map and point of interest data; it happens automatically. Dash uses Yahoo! Search to find points of interest.
  • Additional content types. Want to see where the best Christmas lights are or what’s happening around town? The real-time connectivity allows you to search for the latest information. In theory, you’d be able to pull up images of your destination from flickr or Google’s Street View. Want to know how much that home you just drove by goes for? Pull up Zillow. Dash will offer support for GeoRSS and KML, making it easy for third-parties to provide content.
  • Live traffic. Dash uses other Dash units to help you determine what your commute will be like. Each Dash out there serves as a traffic probe.
  • Send-to-car. Send destinations to your car from your PC. I was driving the other day to meet my brother and he called to say he had moved since I last talked to him. I had to pull over to re-program the GPS. With Dash, he could have sent a new destination to my car.
  • See where your friends are. Although I don’t see this in the specs, a connected GPS could be used to show you where your friends are. (TomTom offers a similar feature.)

One way to think of Dash is as a location-enabled, mobile-optimized Web browser.

The biggest challenge Dash faces is pricing. All of these features and connectivity don’t come cheap. Prices on basic GPS units have almost fallen into the stocking stuffer category, with many units at $150 to $200.

Dash seems to be missing many of the features found in high-end ($400-$600) PNDs: Bluetooth hands-free calling, MP3 player, voice recognition and a picture viewer.

Dash retails for $600. In order to use the advanced features described above, you have to pay a monthly fee of $12.99. It’s $9.99/month if you prepay for two years, making the cost about $840. You won’t see that in many stockings.

More on: gps, satellite navigation

November 20, 2007

Google Maps tackles the last block problem

Filed under: google, local search, maps, satellite navigation, street view, web 2, web 2.0 — Rocky Agrawal @ 12:49 pm

A longstanding problem with online maps and navigation devices is that your destination is often not where they say it is. When you reach the “destination”, you’re often a few hundred feet from where you wanted to be. There are three common reasons for this:

  • No one has walked every street and identified where each address is. Addresses are approximated based on standard numbering schemes. On a block that goes from 200 to 300, 250 will be placed in the middle.
  • Businesses sometimes use vanity addresses. The business may have an address on Madison Avenue in New York, but the real entrance is off less glamorous 54th Street.
  • The business address is incorrect or malformed in the database.

Google Maps is now tapping users to help fix this problem. Users can edit the location markers for a given address. To prevent abuse, any movements greater than about 600 feet are moderated.

This is especially helpful for addresses that are incorrect in the Google database or can’t be accurately geocoded. These appear on Google Maps with a circle to mark the location and a warning.

The Pentagon Post Office is listed with an address of “The Penagon, Arlington, VA 22201″. As a result, it appears about three miles from where it really is. I was able to move it to the correct spot, on top of the Pentagon. Because this is more than 600 feet, the change will be moderated. I’ll be watching to see how quickly that happens. (Update: Google has since removed the Pentagon Post Office record altogether.)

Pentagon Post Office on Google Maps

If this feature takes off, it will make Google’s Street View feature much more useful. Right now, when you pull up a Street View of an address, there’s a good chance you won’t see the business you were looking for because it shows a view of the approximated location.

More on: Google, maps, satellite navigation

October 26, 2007

GPS as the cure to roadside blight

Filed under: gps, local search, maps, satellite navigation — Rocky Agrawal @ 2:51 pm

Waffle House sign

Creative Commons image by Eye Captain via flickr.

It’s a staple of American road trips: signs all along the interstate inviting you to grab a bite, fill up or spend the night. You’re likely to see hundreds of these signs on any given trip. (More if you’re passing through Breezewood, Pa.)

These come ons are likely to become less effective as the penetration of navigation devices increases. I took a road trip recently with my friend Tricia. I was getting hungry, but couldn’t see anything on the signs that I wanted to stop for. She had a nostalgic craving for Friendly’s. I entered that into my Magellan GPS and found one just off the interstate a few miles ahead.

My GPS also has an “Exit POI” mode that shows businesses close to the interstate. If you don’t know what you want, you can browse an exit before you get off the freeway.

On the way back, another friend wanted to go to Buffalo Wild Wings. It wasn’t in the POI database on the Magellan, so I called Google 411. I got the address by text message and entered it into the Magellan.

As navigation devices become connected, you’ll be able to do more than find a business. You’ll be able to see the gas prices ahead and find which hotels have availability. No more getting off the interstate and driving in an unfamiliar area looking for vacancy signs. And, of course, eventually Google AdRoads.

One disadvantage of navigation devices is that they search and sort based on radius. If you find a business that’s 1.3 miles away, it could be 1.3 miles back the direction you just came. I haven’t yet seen a “search along my route” option that would restrict results to upcoming businesses in your path of travel.

More on: gps, maps, satellite navigation

September 20, 2007

The GPS crime wave

Filed under: fun, gps, satellite navigation — Rocky Agrawal @ 9:43 am

GPS in Zipcar

The AP reports on the rising GPS crime wave. With GPS units falling to a price where many cars have them, it’s led to an easy target for criminals looking to make off with a quick $100-$200.

In Maryland‘s Montgomery County, outside Washington, D.C., 620 portable navigation devices were filched from cars through Aug. 31, blowing past the 189 taken in all of 2006. In downtown Philadelphia, GPS thefts jumped to 88 in the first eight months of the year from 33 in the same period of 2006. …

Even people who take their GPS gadgets off their dashboards when they leave their cars are returning to find windows smashed, as thieves gamble that an empty plastic cradle suction-cupped to the windshield means a GPS unit has been hidden somewhere in the car. …

It gets worse: Taking the plastic cradle off the windshield might not be enough if the suction cup leaves a ring of film on the glass. That alone can signal a thief.

That’s why police in Montgomery County, Md., handed out 1,200 microfiber cloths at a fair last month and told motorists to clear suction-cup rings. Cops in Alexandria, Va., advise using moist towelettes

The prevalence of GPS units makes committing a series of burglaries easy. I found this in the Arlington police blotter:

LARCENY FROM AUTO (SERIES) 06/24/07, 800 block of S. Army Navy Dr. Between 0945 hrs and 1905 hrs on 06/24/07, someone broke into five vehicles in a parking garage. Portable GPS systems were taken from four of the vehicles and a duffel bag containing various items was taken from the other.

Beyond losing the GPS, you also have to deal with the cost and hassle of replacing a broken window.

That’s one clear advantage of factory installed GPS units: they’re harder to take. And if they’re taken, they’re usually covered by insurance, while portable units are not. But that’s probably not worth paying 10x as much.

What’s likely to end this crime spree? My guess is that it’ll only end when GPS units get so cheap and ubiquitous that they’re not worth stealing.

September 19, 2007

A conversation on digital maps

Filed under: gps, maps, satellite navigation, street view — Rocky Agrawal @ 1:14 pm

The Kojo Nnamdi show, a DC public radio call-in program, had a discussion yesterday on digital mapping technology. (RealAudio, Windows Media)

Among the topics covered: mapping refugee flows, Google Street View, mashups, user-generated map data and privacy issues around all of the data being gathered.

One of the panelists was Cliff Fox of NAVTEQ, which provides the underlying street data used by many online and portable navigation systems. He joined the conversation at 16:48.

Some fun facts:

  • Navteq employs 700 people to drive the roads in 69 countries. (I read somewhere that 550 of those are in the United States.) An area like Chicago has 8 people. That’s an awful lot of ground to be covering with a small number of people.
  • Each road segment can have 200 attributes, such as medians, turn restrictions, truck restrictions. Unfortunately, many systems don’t use data like HOV restrictions.

More on: maps, satellite navigation

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