I am the CEO of redesignmobile.
I frequently write for VentureBeat. I also talk about technology on Bloomberg TV and CNBC. I have also written for TechCrunch and GigaOm.
I have special expertise in small business, social networking and mobile payments.
I am probably best known for my critique of Groupon and the daily deals space.
- I've talked to @dan_schulman in the past. He seems really sharp. venturebeat.com/2012/05/10/doi… 1 day ago
- I imagine it would have been really hard to find an external leader to take on PayPal leadership under eBay bureaucracy. 1 day ago
- Interesting pick for head of independent PayPal. Good luck to @Dan_Schulman. Let's see what PayPal can do outside of eBay shadow. 1 day ago
- Restaurant calls customer to tell her she's banned after negative Yelp review. youtube.com/watch?v=vMTjQv… 3 days ago
- Even when you think you've anonymized data, you often haven't theiii.org/index.php/316/… Chop off first, last few blocks in NYC? via @hunterwalk 3 days ago
- Why I’m joining PayPal March 11, 2014
- How Google+ can win over parents and grandparents from Facebook February 19, 2014
- The best transportation option in San Francisco might be one you’ve never heard of February 19, 2014
- In my first dine-and-dash experience with OpenTable, even the server was onboard with it February 12, 2014
- Why I love Twitter — and why that might not matter February 6, 2014
- Google could still win social — by redefining what social means February 5, 2014
- Facebook is 10. So why is it acting like it’s 80? February 5, 2014
- What UberX’s new lower pricing means for the transportation market January 11, 2014
- Two pictures that illustrate 12 years of change in technology (and the increasing irrelevance of CES) January 10, 2014
- Evernote’s Phil Libin shows how to do startup PR the right way January 9, 2014
- How did Square lose the Apple Pay and Twitter partnerships while Stripe won?
- Is it possible for Square to lower the rate to 1.75% and compete with Amazon?
- Why is Square a popular choice for food trucks in San Francisco?
- Is it true, as Fast Company wrote recently, that Square is "no longer the high-flying startup it once was" (August 2014)?
- How effective is it to have a 5,000-year vision for a company, as Jack Dorsey is said to have for Square?
- Bought a smart watch in the past 90 days on an AmEx or Discover? Don’t want it? Get your money back
- The death of nuance: Komen, ALS and Uber
- PR tip: Don’t use a celebrity’s death to pitch your company
- You have a friend who is depressed? Here’s what to do
- The smartest question I was asked by an entrepreneur and team member
- Why I retweet racist assholes
- Social media and the new world of work — my take
- Batkid, San Francisco and my brother’s experience with the Make-A-Wish foundation
- Why I’m joining OLO’s advisory board
- A few thoughts on customer service
- A look at Groupon's extremely lopsided merchant agreement
- A sample Groupon merchant agreement
- Groupon, LivingSocial and daily deals - merchant FAQ
- Groupon, LivingSocial and daily deals – consumer FAQ
- LivingSocial merchant agreement
- Best practices for businesses considering Groupon, LivingSocial or Google Offers
- Answers from the Insurance Information Institute on Airbnb
- Yelp advertiser agreement
- Sam Altman will clean your house for $5
- Groupon resource page
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Category Archives: mobile
[Note: I will be adding screenshots. Check back in about an hour.] eBay is trying to revolutionize local commerce. eBay’s new product, eBay Now, allows consumers to have same-day delivery of products found at local retailers. It weaves together eBay’s … Continue reading
IDC’s 2011 shopper survey shows shockingly high usage of smart phone scanning tools to scan bar codes and QR codes. Nearly 1/3 of those surveyed said they had scanned a bar code. A common use of this technology is to … Continue reading
That’s right, the CEO of Loopt will personally clean your house for $5. But only if 1,000 people sign up. Only, I haven’t told him about the deal yet. He may not agree, but I’m using his name anyway. Hell, … Continue reading
Facebook’s much awaited Places product finally launched this week. It’s the first step toward bringing friend finding to the masses. People have been using Facebook to do this for years; posting their location in freeform status updates that their friends can … Continue reading
On my last trip, I had the opportunity to try United’s mobile check-in and mobile boarding passes. The promise is paper-free check in. It sounds really great, but it’s not quite there. Partly it’s due to United’s horrible user interface, … Continue reading