I am the CEO of redesignmobile.
I frequently write for VentureBeat. I also talk about technology on Bloomberg TV and CNBC. I have also written for TechCrunch and GigaOm.
I have special expertise in small business, social networking and mobile payments.
I am probably best known for my critique of Groupon and the daily deals space.
- Among @citi @AmericanExpress and @chase, chase is the only one that requires 2FA for adding card to Apple Pay. 11 hours ago
- What's in my Apple Pay wallet. @AmericanExpress does best job of visually differentiating card products. 1/2 http://t.co/e0duD6y4Wk 11 hours ago
- Obvious apps that need to implement Apple Pay: @eventbrite @Fandango @Parkmobile @pay_by_phone @AMCTheatres 12 hours ago
- My favorite apps with Apple Pay: @uber @lyft @HotelTonight 12 hours ago
- Apple Pay online is also likely to reduce CAC for a lot of businesses. Less friction = lower CAC. 1 day ago
- Why I’m joining PayPal March 11, 2014
- How Google+ can win over parents and grandparents from Facebook February 19, 2014
- The best transportation option in San Francisco might be one you’ve never heard of February 19, 2014
- In my first dine-and-dash experience with OpenTable, even the server was onboard with it February 12, 2014
- Why I love Twitter — and why that might not matter February 6, 2014
- Google could still win social — by redefining what social means February 5, 2014
- Facebook is 10. So why is it acting like it’s 80? February 5, 2014
- What UberX’s new lower pricing means for the transportation market January 11, 2014
- Two pictures that illustrate 12 years of change in technology (and the increasing irrelevance of CES) January 10, 2014
- Evernote’s Phil Libin shows how to do startup PR the right way January 9, 2014
- Why does Tina Fey not use the magnetic strip in her American Express commercials?
- How did Square lose the Apple Pay and Twitter partnerships while Stripe won?
- Is it possible for Square to lower the rate to 1.75% and compete with Amazon?
- Why is Square a popular choice for food trucks in San Francisco?
- Is it true, as Fast Company wrote recently, that Square is "no longer the high-flying startup it once was" (August 2014)?
- Bought a smart watch in the past 90 days on an AmEx or Discover? Don’t want it? Get your money back
- The death of nuance: Komen, ALS and Uber
- PR tip: Don’t use a celebrity’s death to pitch your company
- You have a friend who is depressed? Here’s what to do
- The smartest question I was asked by an entrepreneur and team member
- Why I retweet racist assholes
- Social media and the new world of work — my take
- Batkid, San Francisco and my brother’s experience with the Make-A-Wish foundation
- Why I’m joining OLO’s advisory board
- A few thoughts on customer service
- A sample Groupon merchant agreement
- LivingSocial merchant agreement
- Groupon, LivingSocial and daily deals - merchant FAQ
- A look at Groupon's extremely lopsided merchant agreement
- Because manholes are round
- Answers from the Insurance Information Institute on Airbnb
- Revised Groupon merchant agreement
- Best practices for businesses considering Groupon, LivingSocial or Google Offers
- Communicating amongst friends: how technology changes human relationships
- How daily deal companies could improve the merchant experience -- and why they won't
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Category Archives: media
In the most recent round of AP getting in a huff about search engines and aggregators stealing traffic that they feel rightly belongs to them, there’s a fundamental problem they’re ignoring: AP chose not be in the online news business. … Continue reading
American newspapers are in trouble. So far this year, the Rocky Mountain News and the Seattle Post-Intelligencer have shuttered their presses. Tribune is in bankruptcy. My first employer, the Star Tribune in Minneapolis, is also there. Publishers have threatened to … Continue reading
This picture should send shivers down the spines of executives at USA Today headquarters in McLean, Va. For at least as long as I’ve been traveling for business (13 years and counting), a USA Today in front of the hotel … Continue reading
I read two thought-provoking pieces this week on the decline of newspapers from voices outside the newspaper business and one Really Dumb Idea from a voice on the inside. Author Clay Shirky, Newspapers and Thinking the Unthinkable: When someone demands … Continue reading
I recently wrote 10 reasons why hulu is better than a DVR. Here are six advantages that DVRs have over hulu. You get higher quality video. If you have an HD source, chances are the video quality on your DVR … Continue reading