I am the CEO of redesignmobile.
I frequently write for VentureBeat. I also talk about technology on Bloomberg TV and CNBC. I have also written for TechCrunch and GigaOm.
I have special expertise in small business, social networking and mobile payments.
I am probably best known for my critique of Groupon and the daily deals space.
- Apple Pay online is also likely to reduce CAC for a lot of businesses. Less friction = lower CAC. 14 hours ago
- Apple Pay's OS-level integration represents an existential threat to @PayPal. No extra account needed. 14 hours ago
- As I've said before, biggest value in Apple Pay is for online/mobile transactions. @Uber integration is template to follow. (Update app.) 15 hours ago
- Apple Pay: first mobile payments product that works as easily as advertised. 16 hours ago
- Glad to see Facebook announce Safety Check. newsroom.fb.com/news/2014/10/i… Big companies can help make the world safer linkedin.com/pulse/article/… 4 days ago
- Why I’m joining PayPal March 11, 2014
- How Google+ can win over parents and grandparents from Facebook February 19, 2014
- The best transportation option in San Francisco might be one you’ve never heard of February 19, 2014
- In my first dine-and-dash experience with OpenTable, even the server was onboard with it February 12, 2014
- Why I love Twitter — and why that might not matter February 6, 2014
- Google could still win social — by redefining what social means February 5, 2014
- Facebook is 10. So why is it acting like it’s 80? February 5, 2014
- What UberX’s new lower pricing means for the transportation market January 11, 2014
- Two pictures that illustrate 12 years of change in technology (and the increasing irrelevance of CES) January 10, 2014
- Evernote’s Phil Libin shows how to do startup PR the right way January 9, 2014
- Why does Tina Fey not use the magnetic strip in her American Express commercials?
- How did Square lose the Apple Pay and Twitter partnerships while Stripe won?
- Is it possible for Square to lower the rate to 1.75% and compete with Amazon?
- Why is Square a popular choice for food trucks in San Francisco?
- Is it true, as Fast Company wrote recently, that Square is "no longer the high-flying startup it once was" (August 2014)?
- Bought a smart watch in the past 90 days on an AmEx or Discover? Don’t want it? Get your money back
- The death of nuance: Komen, ALS and Uber
- PR tip: Don’t use a celebrity’s death to pitch your company
- You have a friend who is depressed? Here’s what to do
- The smartest question I was asked by an entrepreneur and team member
- Why I retweet racist assholes
- Social media and the new world of work — my take
- Batkid, San Francisco and my brother’s experience with the Make-A-Wish foundation
- Why I’m joining OLO’s advisory board
- A few thoughts on customer service
- A sample Groupon merchant agreement
- A look at Groupon's extremely lopsided merchant agreement
- Groupon, LivingSocial and daily deals - merchant FAQ
- LivingSocial merchant agreement
- Revised Groupon merchant agreement
- Anyone can be a journalist
- My great Groupon customer service experience
- Because manholes are round
- The story behind rakeshlobster
- Airbnb's changes don't go far enough
Monthly Archives: February 2012
Join me an Jon Sterling tomorrow, March 1 at 11 a.m. in Union Square. We’ll be walking from Union Square to Coit Tower and back. Rain or shine. Please tweet at me so we know to expect you. No fitbit … Continue reading
I get this question a lot — “Where does rakeshlobster come from?” I was drinking with a bunch of friends at a bar in Milwaukee (I think it was the Safe House) when the B-52’s song “Rock Lobster” came on. … Continue reading
Although I’ve strongly criticized Yelp‘s business model in recent weeks, Yelp is an incredibly important platform for small businesses to be aware of and engage with. And unlike Groupon, which has almost no redeeming value, Yelp has created a valuable consumer … Continue reading
This is a Yelp advertiser agreement that I received from a source. I’ve removed elements that might identify the source or the salesperson. ADVERTISING TERMS AND CONDITIONS AD IMPRESSIONS PROGRAM AND ENHANCED PROFILE PROGRAM These Advertising Terms and Conditions (the … Continue reading
I had so much fun the last time I organized an ad hoc breakfast. I met some interesting people. The next breakfast will be in San Francisco at 8:30 a.m. on Friday, February 17. If you’re interested in attending, email … Continue reading
In the short-term, much of Facebook’s user growth will come from international markets. Unfortunately, that’s not where the money is. Based on my analysis of Facebook’s S-1, Facebook generated $13.99 in revenue for each U.S. user and $2.81 for foreign … Continue reading