I am the CEO of redesignmobile.
I frequently write for VentureBeat. I also talk about technology on Bloomberg TV and CNBC. I have also written for TechCrunch and GigaOm.
I have special expertise in small business, social networking and mobile payments.
I am probably best known for my critique of Groupon and the daily deals space.
- Google and Apple are NOT competitive when it comes to Apple Pay/Google Wallet. They help each other. cnb.cx/1wkzpgx 12 hours ago
- The Fire Phone Is Officially a Failure wired.com/2014/10/fire-p… I'm shocked! Can we just call game over on phones other than iPhone/Android? 12 hours ago
- This is cool. @uber delivered flu shots. Obviously a promotional stunt, but cool nonetheless wired.com/2014/10/uber-d… 12 hours ago
- Why I’m joining PayPal March 11, 2014
- How Google+ can win over parents and grandparents from Facebook February 19, 2014
- The best transportation option in San Francisco might be one you’ve never heard of February 19, 2014
- In my first dine-and-dash experience with OpenTable, even the server was onboard with it February 12, 2014
- Why I love Twitter — and why that might not matter February 6, 2014
- Google could still win social — by redefining what social means February 5, 2014
- Facebook is 10. So why is it acting like it’s 80? February 5, 2014
- What UberX’s new lower pricing means for the transportation market January 11, 2014
- Two pictures that illustrate 12 years of change in technology (and the increasing irrelevance of CES) January 10, 2014
- Evernote’s Phil Libin shows how to do startup PR the right way January 9, 2014
- Why does Tina Fey not use the magnetic strip in her American Express commercials?
- How did Square lose the Apple Pay and Twitter partnerships while Stripe won?
- Is it possible for Square to lower the rate to 1.75% and compete with Amazon?
- Why is Square a popular choice for food trucks in San Francisco?
- Is it true, as Fast Company wrote recently, that Square is "no longer the high-flying startup it once was" (August 2014)?
- Bought a smart watch in the past 90 days on an AmEx or Discover? Don’t want it? Get your money back
- The death of nuance: Komen, ALS and Uber
- PR tip: Don’t use a celebrity’s death to pitch your company
- You have a friend who is depressed? Here’s what to do
- The smartest question I was asked by an entrepreneur and team member
- Why I retweet racist assholes
- Social media and the new world of work — my take
- Batkid, San Francisco and my brother’s experience with the Make-A-Wish foundation
- Why I’m joining OLO’s advisory board
- A few thoughts on customer service
- A sample Groupon merchant agreement
- A look at Groupon's extremely lopsided merchant agreement
- Answers from the Insurance Information Institute on Airbnb
- Groupon, LivingSocial and daily deals - merchant FAQ
- LivingSocial merchant agreement
- Groupon, LivingSocial and daily deals – consumer FAQ
- Communicating amongst friends: how technology changes human relationships
- Yelp advertiser agreement
- The terrible numbers that Groupon doesn't want you to focus on
- How daily deal companies could improve the merchant experience -- and why they won't
Monthly Archives: February 2011
One of the things that people often ask me is how does someone goes about creating innovative product concepts. What are the research methods and tools to use? One of the most powerful tools is just watching what customers do … Continue reading
Jeopardy! contestants Ken Jennings and Brad Rutter got a spanking the likes of which they’ve never seen by Watson, an IBM supercomputer, last night. How would Watson do against that other font of knowledge — Google? Watson is optimized to … Continue reading
Apple has built an incredibly valuable distribution platform. It’s perfectly reasonable for them to say “if you make money using our platform, we want a piece of it.” Distribution costs money. Facebook charges developers on its platform 30% for using … Continue reading
Today we saw the unveiling of Rupert Murdoch’s new iPad-based newspaper, The Daily. It looks very different from apps from the Washington Post, New York Times, Wall Street Journal and USA Today. The impression is distinctly more of a magazine … Continue reading