I am the CEO of redesignmobile.
I frequently write for VentureBeat. I also talk about technology on Bloomberg TV and CNBC. I have also written for TechCrunch and GigaOm.
I have special expertise in small business, social networking and mobile payments.
I am probably best known for my critique of Groupon and the daily deals space.
- Nitpicking #ApplePay the icon for fingerprint is in top half of screen instead of close to sensor. 4 hours ago
- Google's new Inbox looks sharp. Biggest ask: Separate receipts from marketing messages. theverge.com/e/6803432 via @verge 4 hours ago
- With Google's carousel, $YELP 10 years of SEO, local directory sites, local reviews... good luck to $GRPN ranking on first screen. 6 hours ago
- Groupon spams Google with 7 million pointless Web pages. tcrn.ch/ZGpaHr $GRPN 6 hours ago
- As WhatsApp showed, you have to think very differently to tackle ROW. 6 hours ago
- Why I’m joining PayPal March 11, 2014
- How Google+ can win over parents and grandparents from Facebook February 19, 2014
- The best transportation option in San Francisco might be one you’ve never heard of February 19, 2014
- In my first dine-and-dash experience with OpenTable, even the server was onboard with it February 12, 2014
- Why I love Twitter — and why that might not matter February 6, 2014
- Google could still win social — by redefining what social means February 5, 2014
- Facebook is 10. So why is it acting like it’s 80? February 5, 2014
- What UberX’s new lower pricing means for the transportation market January 11, 2014
- Two pictures that illustrate 12 years of change in technology (and the increasing irrelevance of CES) January 10, 2014
- Evernote’s Phil Libin shows how to do startup PR the right way January 9, 2014
- Why does Tina Fey not use the magnetic strip in her American Express commercials?
- How did Square lose the Apple Pay and Twitter partnerships while Stripe won?
- Is it possible for Square to lower the rate to 1.75% and compete with Amazon?
- Why is Square a popular choice for food trucks in San Francisco?
- Is it true, as Fast Company wrote recently, that Square is "no longer the high-flying startup it once was" (August 2014)?
- Bought a smart watch in the past 90 days on an AmEx or Discover? Don’t want it? Get your money back
- The death of nuance: Komen, ALS and Uber
- PR tip: Don’t use a celebrity’s death to pitch your company
- You have a friend who is depressed? Here’s what to do
- The smartest question I was asked by an entrepreneur and team member
- Why I retweet racist assholes
- Social media and the new world of work — my take
- Batkid, San Francisco and my brother’s experience with the Make-A-Wish foundation
- Why I’m joining OLO’s advisory board
- A few thoughts on customer service
- A sample Groupon merchant agreement
- Groupon, LivingSocial and daily deals - merchant FAQ
- LivingSocial merchant agreement
- A look at Groupon's extremely lopsided merchant agreement
- Best practices for businesses considering Groupon, LivingSocial or Google Offers
- Revised Groupon merchant agreement
- Answers from the Insurance Information Institute on Airbnb
- Because manholes are round
- Yelp advertiser agreement
- Groupon, LivingSocial and daily deals – consumer FAQ
Monthly Archives: July 2010
Groupon announced a shift from its approach of the same deal for all email subscribers in a market to personalized deals in select cities. CEO Andrew Mason says that there is a backlog of 35,000 businesses waiting to be featured … Continue reading
In recent months, we’ve seen daily deal sites like Groupon and Living Social grow like crazy. Groupon is valued at $1.35 billion. That’s more than 4x the valuation of the McClatchy Company, one of the country’s largest newspaper publishers. It … Continue reading
On my last trip, I had the opportunity to try United’s mobile check-in and mobile boarding passes. The promise is paper-free check in. It sounds really great, but it’s not quite there. Partly it’s due to United’s horrible user interface, … Continue reading