I am the CEO of redesignmobile.
I frequently write for VentureBeat. I also talk about technology on Bloomberg TV and CNBC. I have also written for TechCrunch and GigaOm.
I have special expertise in small business, social networking and mobile payments.
I am probably best known for my critique of Groupon and the daily deals space.
- Nitpicking #ApplePay the icon for fingerprint is in top half of screen instead of close to sensor. 10 hours ago
- Google's new Inbox looks sharp. Biggest ask: Separate receipts from marketing messages. theverge.com/e/6803432 via @verge 10 hours ago
- With Google's carousel, $YELP 10 years of SEO, local directory sites, local reviews... good luck to $GRPN ranking on first screen. 12 hours ago
- Groupon spams Google with 7 million pointless Web pages. tcrn.ch/ZGpaHr $GRPN 12 hours ago
- As WhatsApp showed, you have to think very differently to tackle ROW. 12 hours ago
- Why I’m joining PayPal March 11, 2014
- How Google+ can win over parents and grandparents from Facebook February 19, 2014
- The best transportation option in San Francisco might be one you’ve never heard of February 19, 2014
- In my first dine-and-dash experience with OpenTable, even the server was onboard with it February 12, 2014
- Why I love Twitter — and why that might not matter February 6, 2014
- Google could still win social — by redefining what social means February 5, 2014
- Facebook is 10. So why is it acting like it’s 80? February 5, 2014
- What UberX’s new lower pricing means for the transportation market January 11, 2014
- Two pictures that illustrate 12 years of change in technology (and the increasing irrelevance of CES) January 10, 2014
- Evernote’s Phil Libin shows how to do startup PR the right way January 9, 2014
- Why does Tina Fey not use the magnetic strip in her American Express commercials?
- How did Square lose the Apple Pay and Twitter partnerships while Stripe won?
- Is it possible for Square to lower the rate to 1.75% and compete with Amazon?
- Why is Square a popular choice for food trucks in San Francisco?
- Is it true, as Fast Company wrote recently, that Square is "no longer the high-flying startup it once was" (August 2014)?
- Bought a smart watch in the past 90 days on an AmEx or Discover? Don’t want it? Get your money back
- The death of nuance: Komen, ALS and Uber
- PR tip: Don’t use a celebrity’s death to pitch your company
- You have a friend who is depressed? Here’s what to do
- The smartest question I was asked by an entrepreneur and team member
- Why I retweet racist assholes
- Social media and the new world of work — my take
- Batkid, San Francisco and my brother’s experience with the Make-A-Wish foundation
- Why I’m joining OLO’s advisory board
- A few thoughts on customer service
- Groupon, LivingSocial and daily deals - merchant FAQ
- A look at Groupon's extremely lopsided merchant agreement
- A sample Groupon merchant agreement
- Best practices for businesses considering Groupon, LivingSocial or Google Offers
- LivingSocial merchant agreement
- Revised Groupon merchant agreement
- Yelp advertiser agreement
- Groupon, LivingSocial and daily deals – consumer FAQ
- Custom pictures come to credit cards
- Google Offers merchant agreement
Monthly Archives: March 2009
Sir Richard Branson, chairman of Virgin Group – He’s my kind of billionaire: irreverent, playful and working for the public good. Steve Case, co-founder of AOL – No one person did more to bring Americans online than Steve. I was … Continue reading
This picture should send shivers down the spines of executives at USA Today headquarters in McLean, Va. For at least as long as I’ve been traveling for business (13 years and counting), a USA Today in front of the hotel … Continue reading
I read two thought-provoking pieces this week on the decline of newspapers from voices outside the newspaper business and one Really Dumb Idea from a voice on the inside. Author Clay Shirky, Newspapers and Thinking the Unthinkable: When someone demands … Continue reading
In the first part, I wrote about the fallacy of using people with thousands of followers to illustrate how you can get great results if you ask questions on Twitter. In this part, I’ll focus on why the conversational nature … Continue reading