I am the CEO of redesignmobile.
I frequently write for VentureBeat. I also talk about technology on Bloomberg TV and CNBC. I have also written for TechCrunch and GigaOm.
I have special expertise in small business, social networking and mobile payments.
I am probably best known for my critique of Groupon and the daily deals space.
- Nitpicking #ApplePay the icon for fingerprint is in top half of screen instead of close to sensor. 4 hours ago
- Google's new Inbox looks sharp. Biggest ask: Separate receipts from marketing messages. theverge.com/e/6803432 via @verge 4 hours ago
- With Google's carousel, $YELP 10 years of SEO, local directory sites, local reviews... good luck to $GRPN ranking on first screen. 5 hours ago
- Groupon spams Google with 7 million pointless Web pages. tcrn.ch/ZGpaHr $GRPN 6 hours ago
- As WhatsApp showed, you have to think very differently to tackle ROW. 6 hours ago
- Why I’m joining PayPal March 11, 2014
- How Google+ can win over parents and grandparents from Facebook February 19, 2014
- The best transportation option in San Francisco might be one you’ve never heard of February 19, 2014
- In my first dine-and-dash experience with OpenTable, even the server was onboard with it February 12, 2014
- Why I love Twitter — and why that might not matter February 6, 2014
- Google could still win social — by redefining what social means February 5, 2014
- Facebook is 10. So why is it acting like it’s 80? February 5, 2014
- What UberX’s new lower pricing means for the transportation market January 11, 2014
- Two pictures that illustrate 12 years of change in technology (and the increasing irrelevance of CES) January 10, 2014
- Evernote’s Phil Libin shows how to do startup PR the right way January 9, 2014
- Why does Tina Fey not use the magnetic strip in her American Express commercials?
- How did Square lose the Apple Pay and Twitter partnerships while Stripe won?
- Is it possible for Square to lower the rate to 1.75% and compete with Amazon?
- Why is Square a popular choice for food trucks in San Francisco?
- Is it true, as Fast Company wrote recently, that Square is "no longer the high-flying startup it once was" (August 2014)?
- Bought a smart watch in the past 90 days on an AmEx or Discover? Don’t want it? Get your money back
- The death of nuance: Komen, ALS and Uber
- PR tip: Don’t use a celebrity’s death to pitch your company
- You have a friend who is depressed? Here’s what to do
- The smartest question I was asked by an entrepreneur and team member
- Why I retweet racist assholes
- Social media and the new world of work — my take
- Batkid, San Francisco and my brother’s experience with the Make-A-Wish foundation
- Why I’m joining OLO’s advisory board
- A few thoughts on customer service
- A sample Groupon merchant agreement
- Groupon, LivingSocial and daily deals - merchant FAQ
- LivingSocial merchant agreement
- A look at Groupon's extremely lopsided merchant agreement
- Best practices for businesses considering Groupon, LivingSocial or Google Offers
- Revised Groupon merchant agreement
- Answers from the Insurance Information Institute on Airbnb
- Because manholes are round
- Yelp advertiser agreement
- How daily deal companies could improve the merchant experience -- and why they won't
Monthly Archives: August 2007
One of my guilty pleasures is watching the Family Feud. Those who know the show can skip the rest of this paragraph. The Family Feud is an American TV show that pits two families (in teams of five) against each … Continue reading
The New York Times has opened its My Times customized home page to the public. (via Techcrunch) Anyone who has used My Yahoo!, Pageflakes, Netvibes or iGoogle will find the look and feel very familiar. The default modules include Journalist’s … Continue reading
You see a sign advertising gas at $3.09 a gallon. You pull in and fill up. After filling up, you realize that you were charged $3.59 a gallon for the same grade of gas. Bait and switch? Sounds like it. … Continue reading
In the latest incarnation of widgets that let users slice-and-dice content, Google Maps is now allowing users to embed maps on Web sites. Several of Google’s other properties allow users to embed content, including YouTube’s embeddable videos and Picasa’s slideshows. … Continue reading
The Los Angeles Times weighed in on the new Google News feature which allows sources quoted in stories to respond. After a bizarre lead — “Many publishers consider the Internet, and Google in particular, a greater threat to their livelihoods … Continue reading