reDesign

July 7, 2007

Getting out of your cell phone contract for free

Filed under: customer service,wireless — Rocky Agrawal @ 12:54 pm

For those of you drooling over the iPhone but not wanting to pay your carrier a $150-$200 cancellation fee, the Wall Street Journal offers a solution: annoy your carrier. The paper reports that Sprint is canceling the contracts of 1,000 people for calling customer service too often.

The terminated subscribers called an average of 25 times a month, a rate 40 times higher than average customers, Ms. [Sprint spokeswoman Roni] Singleton said.

I can’t imagine calling the phone company almost every day. This could be a job for Mechanical Turk.


Leave a Comment »

No comments yet.

RSS feed for comments on this post. TrackBack URI

Leave a comment

Blog at WordPress.com.