I am the CEO of redesignmobile.
I frequently write for VentureBeat. I also talk about technology on Bloomberg TV and CNBC. I have also written for TechCrunch and GigaOm.
I have special expertise in small business, social networking and mobile payments.
I am probably best known for my critique of Groupon and the daily deals space.
- Apple Pay online is also likely to reduce CAC for a lot of businesses. Less friction = lower CAC. 16 hours ago
- Apple Pay's OS-level integration represents an existential threat to @PayPal. No extra account needed. 16 hours ago
- As I've said before, biggest value in Apple Pay is for online/mobile transactions. @Uber integration is template to follow. (Update app.) 16 hours ago
- Apple Pay: first mobile payments product that works as easily as advertised. 18 hours ago
- Glad to see Facebook announce Safety Check. newsroom.fb.com/news/2014/10/i… Big companies can help make the world safer linkedin.com/pulse/article/… 4 days ago
- Why I’m joining PayPal March 11, 2014
- How Google+ can win over parents and grandparents from Facebook February 19, 2014
- The best transportation option in San Francisco might be one you’ve never heard of February 19, 2014
- In my first dine-and-dash experience with OpenTable, even the server was onboard with it February 12, 2014
- Why I love Twitter — and why that might not matter February 6, 2014
- Google could still win social — by redefining what social means February 5, 2014
- Facebook is 10. So why is it acting like it’s 80? February 5, 2014
- What UberX’s new lower pricing means for the transportation market January 11, 2014
- Two pictures that illustrate 12 years of change in technology (and the increasing irrelevance of CES) January 10, 2014
- Evernote’s Phil Libin shows how to do startup PR the right way January 9, 2014
- Why does Tina Fey not use the magnetic strip in her American Express commercials?
- How did Square lose the Apple Pay and Twitter partnerships while Stripe won?
- Is it possible for Square to lower the rate to 1.75% and compete with Amazon?
- Why is Square a popular choice for food trucks in San Francisco?
- Is it true, as Fast Company wrote recently, that Square is "no longer the high-flying startup it once was" (August 2014)?
- Bought a smart watch in the past 90 days on an AmEx or Discover? Don’t want it? Get your money back
- The death of nuance: Komen, ALS and Uber
- PR tip: Don’t use a celebrity’s death to pitch your company
- You have a friend who is depressed? Here’s what to do
- The smartest question I was asked by an entrepreneur and team member
- Why I retweet racist assholes
- Social media and the new world of work — my take
- Batkid, San Francisco and my brother’s experience with the Make-A-Wish foundation
- Why I’m joining OLO’s advisory board
- A few thoughts on customer service
- A sample Groupon merchant agreement
- A look at Groupon's extremely lopsided merchant agreement
- Groupon, LivingSocial and daily deals - merchant FAQ
- LivingSocial merchant agreement
- Revised Groupon merchant agreement
- Anyone can be a journalist
- Airbnb's changes don't go far enough
- How daily deal companies could improve the merchant experience -- and why they won't
- Yelp advertiser agreement
- The story behind rakeshlobster
Monthly Archives: November 2006
I was flying into Atlanta yesterday and as the plane descended to the runway, I noticed that one of the buildings on the ground with a giant bullseye on it – Target. Next to it, there was a building with … Continue reading
I’m spending most of this week watching focus groups. It’s one of my favorite parts of my job. It’s a chance to see how real people react to the products that we create. I get to hear from people who … Continue reading
I’ve had more and more friends texting me lately and I’ve had to explain to them how much I hate text messaging. It’s inconvenient, unreliable and costly. Here’s a typical exchange: “R u there already” “Y, u” “Omw” This exchange … Continue reading
If you believe the incessant media hype, today is the biggest online shopping day of the year. Not true. Cyber Monday is a fiction created by a flack for the retail industry perpetuated by much of the mainstream media. But … Continue reading
My favorite MP3 player this year is small, lightweight, doesn’t hold a lot of songs and doesn’t come from Apple. You can only get it Target. A testament to Target’s marketing savvy, it also doubles as a $50 gift card. … Continue reading
The U.S. Mint will be issuing new dollar coins starting around President’s Day. With the failures of the Susan B. Anthony and Sacagawea dollars it’s unlikely that the new presidential coins will do any better. The presidential series has the … Continue reading